... for less” BPO to AI-powered business delivery hubs. To capture maximum value from these new agentic AI-powered BPO models, enterprise buyers must plan sourcing using outcome-based models and the BOT(T) framework. Insights at a Glance Strategic Planning Assumption Legacy BPO Is Broken Adopt Smart BPO ...
Analyst(s): Alan Stanley
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... Insights Already a Gartner client? As value expectations rise amid accelerating AI, digital transformation and operating model change, PPM leaders must evolve the PMO operating model, including its delivery practices and governance, to help realize the benefits of these various changes. Why This Matters ...
... transform R&D portfolio management as we know it. This brief explores three models of AI enablement in R&D portfolio management, from enhanced analytics to autonomous portfolio management, and guides R&D leaders on how to assess which model is most appropriate for their organization. Insights at a Glance Issue ...
Analyst(s): Tom Jepsen | Lauren Maiya | Charlotte Boliver
... Ongoing market volatility exacerbates the need for and the challenges of enterprise operating model (EOM) transformation. A Gartner survey found that 70% of executive leader respondents mostly fear disruption from within their own industries and one-third admit they are unable to affect the operational ...
... Access Insights Already a Gartner client? Designing services and the supporting operating model is a challenge for many organizations. Enterprise architecture and technology innovation leaders must use value stream maps to bridge the design process with the underlying technology platform, linking business ...
Analyst(s): Marcus Blosch | Anne Thomas | Saul Brand
... Talent Management: Strategy, Process & Models for Success Build an effective talent management strategy to help your organization perform optimally and grow. Elevate HR success with a comprehensive talent management strategy As more leaders come to view AI as a viable alternative to human talent and ...
... organization. Designing and refining the operating model A well-defined operating model is central to delivering value from D&A/AI initiatives. Leaders should design a target operating model that defines how work is executed across teams to deliver value. This model clarifies roles, responsibilities and workflows ...
... business and operating models. Enterprise architects in leading EA organizations define and shape business and operating models. Analysis What You Need to Know The Hype Cycle The Priority Matrix Off the Hype Cycle On the Rise ContinuousNext DigitalOps Business Ecosystem Modeling Continuous Planning Innovation ...
... data operating model and enhance regulatory business services. Mission-critical priority Karina McArdle, Head of Regulatory and Business Services at Central Bank of Ireland, sought support from Gartner as the organization worked to establish a resilient, distributed data operating model. The client partnered ...