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Premium Research Sep 2026
... pricing strategies are not aligned with spiraling token costs. Product leaders must pursue a dual-track strategy of repricing now while streamlining model capabilities to sustain efficiency. Insights at a Glance Strategic Planning Assumption Issue Impact Implications Gartner Recommended Reading Gartner ...

Analyst(s):   Mudit Sharma
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Research Oct 2021
... All strategic shifts impact business capabilities and trigger operational interdependencies. Gartner’s enterprise operating model helps CIOs identify and communicate these interrelated changes that, if not resolved, will derail execution of the digital strategy at scale. Gartner Insights Abstract ...

Analyst(s):   Janelle Hill
Article September 10 2026
... and elevated security risk. Unmanaged AI token costs: Uncontrolled API consumption can drive up costs and pose operational, financial and security threats. Overestimation of reliability: Removing human-in-the-loop oversight can cause context loss, goal drift, repeated error loops and compounding mistakes ...
Premium Research Jul 2024
... Data and analytics leaders face challenges in executing AI use cases due to the lack of a clear roadmap. This research highlights the key operating model elements required for the successful execution of AI initiatives. Analysis Research Highlights Gartner Research ...

Analyst(s):   Raghvender Bhati   |   Shubhangi Vashisth   |   Souparna Palit   |   Pieter den Hamer
Premium Research May 2024
... Enterprise architecture leaders struggle to support autonomous product teams. Learn from Elkjøp Nordic’s approach to implementing an EA operating model, which empowers product teams — enhancing their agility, decision-making speed, and business goal alignment — and enables their self-sufficiency. Gartner ...

Analyst(s):   Aditya Krishna   |   Ian Reynolds
Research Feb 2025
... Access Research Already a Gartner client? Sales operations leaders should use this model to assess their sales analytics programs’ maturity, identify opportunities for growth and map their path to enabling a data-driven sales organization. Overview Introduction Analysis Gartner Recommended Reading Gartner ...

Analyst(s):   Steve Rietberg
Premium Research Mar 2024
... Building products and services that provide compelling customer experiences is challenging. Product managers should adopt the CX CORE model for customer-centric product decisions and intelligently coordinate cross-organizational capabilities with technology and data to improve experiences. Overview ...

Analyst(s):   Maria Marino   |   Radu Miclaus   |   Adrian Lee
Research Jun 2021
... guide will help CIOs validate and update IT job families and associated roles, skills, competencies and accountabilities, establishing an IT job family model aligned with IT’s strategic priorities and technology roles outside of IT. Overview Steps Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   CIO Research Team
Premium Research Apr 2024
... often does not support consumption via APIs for integration or the creation of composite applications. Product managers should reimagine their pricing model to ensure simplicity, transparency and predictability when customers and partners consume APIs. Overview Strategic Planning Assumption Analysis Gartner ...

Analyst(s):   Nicholas Carter   |   John Santoro
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