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Research Jul 2026
... drop by 50%. Tech service leaders must shift from managing headcount to orchestrating advanced technology, with a big focus on the client’s operating model, change management and value. Overview Strategic Planning Assumption Analysis Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Fabio Di Capua
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Research Jul 2026
... This shift is propelled by rising demand for scalable, AI-powered and industry-specific solutions as the sector moves toward value-driven service models. Insights at a Glance Market Opportunity Key Trends Methodologies & Definitions Gartner Recommended Reading Notes Gartner Insights Abstract ...

Analyst(s):   Scott Frederick   |   Mohit Khemka   |   Neha Sethi
Research Jul 2026
... pricing pressure and skills gaps reshape demand. Providers that redesign service delivery, adopt outcome-based pricing and build unique AI-ready talent models will effectively seize future growth opportunities. Insights at a Glance Market Opportunity Key Trends Methodologies & Definitions Gartner Recommended ...

Analyst(s):   Neha Sethi   |   Roshni Mathew
Research Aug 2026
... assumptions will lose out. Overview Strategic Planning Assumptions Analysis The Impact Conclusion Gartner Recommended Reading Note 1: Agentic Arbitrage Modeling Gartner Insights Abstract ...

Analyst(s):   Dennis Gaughan   |   Amarendra .   |   Chris Pang
Research Aug 2026
... environments. Heads of supply chain planning can use this research to evaluate three leading-edge innovations utilizing AI agents and probabilistic models that enable autonomous decision making and move toward an antifragile and decision-centric future. Insights at a Glance Innovation Storyline Vendor ...

Analyst(s):   Joe Graham   |   Buse Aras
Premium Research Aug 2026
... will increasingly depend on AI pricing literacy and effective AI cost governance. We provide a framework for general counsel to understand pricing models, identify cost drivers and negotiate safeguards that improve budget predictability. Insights at a Glance Strategic Planning Assumptions Issue Impact ...

Analyst(s):   Maesea McCalpin   |   Shannon Nakamoto
Research Jul 2026
... Access Insights Already a Gartner client? Agentic AI efforts will fail without a robust context layer to ground models in enterprise reality. This guide equips leaders responsible for AI with the architectural steps and governance strategies needed to build a trusted context layer to drive safe, reliable ...

Analyst(s):   Lydia Ferguson   |   Andrés García-Rodeja   |   Michael Gonzales   |   Stephen Kennedy   |   Kjell Carlsson   |   Afraz Jaffri   |   Christopher Long
Research Jul 2026
... CHROs struggling to execute effective WFP. Use this Market Guide to evaluate enabling WFP technologies across operational, strategic and organization modeling use cases. Overview Market Definition Market Description Market Direction Market Analysis Representative Vendors Vendor Profiles Market Recommendations ...

Analyst(s):   Ron Hanscome   |   Lydia Wu   |   Rania Stewart
Research Aug 2026
... identified seven strategic forces — fueled by AI — that are reshaping enterprise strategy. These forces will impact marketing’s investments, operating model, technology and growth strategy. CMOs must understand and plan for the impact of these forces to protect marketing’s ability to drive growth through ...

Analyst(s):   Ewan McIntyre
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