... Insights Already a Gartner client? Government CIOs must engage stakeholders with different priorities and desired outcomes, making a single engagement model increasingly ineffective. As many government organizations lack dedicated business relationship managers, CIOs should equip IT leaders to diagnose stakeholder ...
Analyst(s): Matthew Colletti | Stephen O'Malley | Vimarsh Bakaya | Christie Struckman | Anderson Cunha | Neal Solanki | Luis Mangi | Faisel Pervaiz | Eyad Tachwali | Chad Walker
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... AI demand is exposing weak D&A foundations. D&A leaders should make architecture a core part of the operating model, modernize the foundation before expanding portfolios, and build for composability. Gartner’s 2026 CDAO Agenda Survey found that strong architecture practices can increase business value ...
Analyst(s): Michael Gabbard | Soyeb Barot | JC Martel, PhD
... while long-term market leaders remain unclear. In this environment, GCs should focus on building contracting capabilities, processes, and operating models that remain valuable regardless of which platforms ultimately emerge as leaders. Insights at a Glance Strategic Planning Assumptions Issue Impact ...
... continue to struggle to realize significant business value from AI. This research helps CIOs identify the data, governance, cybersecurity and operating model changes needed to convert AI investments into measurable business outcomes. Insights at a Glance Strategic Planning Assumptions Issue Impact More Detail ...
Analyst(s): Chet Geschickter | Sruthi Nair | Nicole Foust
... Access Insights Already a Gartner client? Emerging paradigms like malleable software and user-driven AI models in agentic AI will soon disrupt rigid, one-size-fits-all software, making users co-creators rather than consumers. Product leaders will need to pivot their software toward malleability and creative ...
... the hardest way. Before seeking approvals for an organization chart change, GC should first consider lower-effort alternatives within their operating models and governance to minimize disruption. Insights at a Glance Impact Actions How to Execute Success Measures Gartner Recommended Reading Gartner Insights ...
... Access Insights Already a Gartner client? Cloud service providers and associated AI services vary widely in their risk profiles. Gartner’s four-tier model provides cybersecurity leaders with a practical approach to triage risk and determine further evaluation efforts when validating the adoption of a cloud ...
Analyst(s): Tobi Bet | Charlie Winckless | Lydia Leong
... Physical AI changes manufacturing risk by connecting AI models to assets that move, make and modify physical products. To govern physical AI safely, CIOs must adopt a three-tier architecture to translate intelligence into validated actions that remain constrained by operational controls, safety systems ...
... innovation. Together, they show how leading organizations are using AI to reimagine customer experiences, operations, sustainability outcomes and business models, demonstrating how AI is evolving from a productivity tool into a strategic enterprise capability. Gartner Recommended Reading Gartner Insights Abstract ...