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Research Jul 2026
... define clear lines of accountability, and follow appropriate routing and escalation procedures. D&A leaders should prioritize creating governance models that minimize ambiguity, conflicts, and unnecessary effort. Insights at a Glance Strategic Planning Assumptions Impact Actions Cautions How to Execute ...

Analyst(s):   Claire Song   |   Lulu Wang   |   Joel Backaler   |   Nate Novosel   |   Dalia Naguib
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Premium Research Jul 2026
... governance, economics, and workforce adaptation. CIOs who continue treating AI as a technology deployment challenge will be overwhelmed by the operating model consequences of AI adoption. Use these insights to turn Gartner’s counterintuitive findings into practical strategies for your 2027 planning. Insights ...

Analyst(s):   Alicia Mullery   |   Daniel Sanchez Reina   |   Mandi Bishop   |   Kris van Riper
Research Sep 2026
... front-runner in the intelligent products and services innovation services race. Competitors can close the gap by broadening marketing agency-only offering models and going beyond a customer-only scope to engage partners, suppliers and employees across physical and digital spaces. Overview Analysis Gartner Recommended ...

Analyst(s):   Brendan Williams   |   Robert Brown
Premium Research Sep 2026
... CISOs must work together to transform cybersecurity into an AI enabler by transitioning from a risk-dominant to a value-dominant AI cyber governance model. This will balance AI adoption with AI cyber governance, and address issues created by AI technologies that cannot easily be seen or detected, including ...

Analyst(s):   Meghan Hollis   |   Daryl Plummer   |   Christopher Mixter
Research Sep 2026
... leaders with a value-first blueprint to establish stage 2 data foundations, deploy the right AI type, and rationalize legacy platforms via the TIME model to maximize ROI without tech debt. Insights at a Glance Impact Actions How to Execute Success Measures Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Jose Reyes   |   Nathan Lease   |   Zee Zakaria
Research Sep 2026
... Access Insights Already a Gartner client? Organizations treat the Claude stack as only a coding-agent tool or a model to prompt directly, missing the distinct path it offers for business agents. Software engineering leaders must match the workload to the right path upfront, since switching later triggers ...

Analyst(s):   Alex Coqueiro   |   Shiva Varma
Research Aug 2026
... discovery does not scale to complex modern enterprise data landscapes, leaving high-value patterns undiscoverable. D&A leaders need a new discovery model to evolve analytics from a hypothesis-driven activity into a continuous organizational capability for intervention readiness. Insights at a Glance ...

Analyst(s):   Mikael Sacco   |   Kurt Schlegel
Research Jul 2026
... increasing AI investment, but many lack the organizational maturity to turn technical capability into business value. Leaders can use Gartner’s maturity model to establish their current and target maturity level and receive recommendations designed to close the gap. Insights at a Glance Impact Actions How ...

Analyst(s):   John Quaglietta   |   Brett Overbey   |   Daniel O'Sullivan   |   Francesco Vicchi
Premium Research Sep 2026
... service portfolios, and locations. Rapid action is required though; strategic advantages will fade as providers solidify their new AI-augmented business models. Insights at a Glance Issue Impact How to Leverage the Opportunities of AI in Managed Services Contributors Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Irada Veliyeva   |   Brett Sparks
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