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Research Mar 2026
... Insights Already a Gartner client? Product management continues to rely on outdated mental models that fail to account for the evolution to an AI‑driven environment. Chief product officers must adopt new models that reflect role complexity, expose skills gaps, and guide targeted hiring and development ...

Analyst(s):   Clifton Gilley   |   Charles Sutherland   |   Dan Tolan
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Research Nov 2017
... Gartner Value-Optimizing I&T Operating Model Transitioning From the Service-Optimizing to the Value-Optimizing IT Operating Model Conditions Conducive to the Value-Optimizing IT Delivery Model Governance, Delivery Operations and Architecture Expand to Become Enterprise Capabilities Differentiating IT Capabilities ...

Analyst(s):   Donna Scott   |   Bill Swanton   |   Remi Gulzar
Video July 23 2026
... Gartner’s insights as an independent perspective to discern valuable investments and resolve internal decision-making challenges. Gartner's maturity models to establish a foundational strategy. Business impact With support from Gartner, the client: Kept a strategic emphasis on aligning technology with ...
Research November 17 2021
... management process Organizations are fighting 21st-century digital threats with 20th-century tools, such as spreadsheets and emails. Executives building new ways to protect against exposure should move to a more dynamic governance model that requires a different way of working. Wielding digital tools against ...
Article August 21 2026
... control. Gartner recommends five key actions: Identify moat vulnerabilities: Guide business units to assess which AI disruptions pose the greatest threat. Map value migrations: Track shifts in customer initiation and operational constraints. Adopt a two-horizon strategy: Bolster existing moats while ...
Conference September 30 2026
... automation and advanced analytics for compliance. ERM leaders can also explore new approaches to third-party risk and proactive strategies for emerging threats. What are the main topics covered at the enterprise risk, audit and compliance conference? The conference features sessions on strengthening oversight ...
Research Dec 2017
... Rebranded as the client digital experience function, a formal program of nine transformation workstreams led to a new I&T operating model. Case Study An Organic, Top-down Model A Model That Continuously Evolves Gartner Insights Abstract ...

Analyst(s):   Simon Mingay   |   Donna Scott   |   Ian Cox
Premium Research Sep 2022
... PMO leaders must think more critically about how they can continue to adapt their operating models. Use this infographic to learn how to redesign your operating model and stay ahead of emerging operating model trends. About This Research Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   PMO Research Team
Premium Research Feb 2025
... Large language models are foundational to current GenAI solutions. Enterprise need for highly contextualized, reliable and cost-effective models means domain-specific models will displace generic LLMs. Product leaders at TSPs can leverage this trend to drive enterprise scale adoption of GenAI. Overview ...

Analyst(s):   Roberta Cozza   |   Annette Jump   |   Mark McDonald
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