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Research Nov 2021
... Gartner client? Mergers and acquisitions can have a significant impact on the I&T operating models of the enterprises involved in the transaction. To successfully identify and implement the necessary operating model changes, CIOs can follow a five-step path that is tailored to the specific needs of each ...

Analyst(s):   Ian Cox
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Premium Research Mar 2026
... collapsing, shifting GenAI advantage from hardware to proprietary data and AI talent for all but the largest models. Product leaders must stop renting intelligence and invest in domain-specialized models built on unique data and internal expertise to defend margin. Insights at a Glance Strategic Planning Assumptions ...

Analyst(s):   Will Sommer
Premium Research Feb 2026
... Salesforce has made significant changes to its Flex Credits pricing model since launch in 2025, raising the complexity and risks for buyers. SPVM leaders should use these insights to minimize risks and optimize costs in this evolving pricing model, which is central to how AI costs are calculated. Insights at ...

Analyst(s):   Jo Liversidge   |   Hannah Decker
Premium Research Nov 2025
... trends Qwen’s large language model excels in multimodal capabilities, extensive model selection offering open model options for easier access and customization. It faces global adoption challenges due to limited commercial availability, distrust of Chinese-originated models and a less mature partner ecosystem ...

Analyst(s):   Jimmy Chuang   |   Hao Yin
Research Jul 2026
... increasingly determine the pace and direction of enterprise AI innovation, CIOs must develop a deliberate engagement strategy. CIOs should move beyond mere model procurement to building deeper engagements that accelerate value creation, shape product roadmaps while managing emerging operational, security, and ...

Analyst(s):   Gunjita Mundeja   |   Melanie Alexander   |   Christian Stephan   |   Arun Chandrasekaran
Research Jul 2026
... Access Insights Already a Gartner client? A one-size-fits-all AI agent governance model fails at scale. CIOs must secure execution using an agent harness that matches the specific risks of each AI use case. Learn how to calibrate the harness based on how deeply AI agents operate in enterprise systems ...

Analyst(s):   Jan-Martin Lowendahl   |   Vishnu Kumar   |   Milind Govekar
Research Jul 2026
... success, but struggle to identify and implement approaches to achieve the desired outcomes. This research describes the innovation-specific commercial models and governance mechanisms that enforce accountability, reward clear impact, and avoid IT providers’ “shiny-toy” diversions. Insights at a Glance Impact ...

Analyst(s):   Matt Baldino
Premium Research Jul 2026
... NEC is evolving its value proposition model, BluStellar, to emphasize AI capabilities as part of its future growth strategies. CIOs should evaluate how NEC’s key technologies and solutions, such as sensing, AI, and networks, can provide business value to its organizations. At a Glance Overview AI Position ...

Analyst(s):   Ryuichi Tsuchiya
Research Aug 2026
... Insights Already a Gartner client? Sovereign AI is evolving from a compliance requirement into an architectural and operational mandate that spans data, models, infrastructure, operations and governance. This playbook helps heads of I&O build sovereign AI infrastructure while navigating complex compliance ...

Analyst(s):   Enrique Castera
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