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Premium Research Apr 2026
... SaaS AMS involve new services, consumption-based commercial models, rescoped roles and responsibilities of providers, and contracting nuances. IT sourcing, procurement and vendor management leaders can use this presentation to develop a sourcing strategy for SaaS AMS and structure optimal deals. Gartner ...

Analyst(s):   Danny Kreidy   |   Rajib Gupta   |   Arvind Rajagopal   |   Sundar Viswanathan   |   Purnendu Gupta   |   Alan Stanley   |   Neeraj Sharma
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Premium Research May 2026
... secure operations and build trust. This research guides government CIOs on service delivery, technology adoption, talent, ecosystems and business models through 2035, while managing risk and sustaining public trust. Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Arthur Mickoleit   |   Albert Gauthier   |   Robert Stoneman   |   Dean Lacheca   |   Daniel Nieto   |   Saher Mahmood
Premium Research Jun 2026
... High-performing teams are the operating model for an AI-driven, more autonomous future. This workshop equips CIOs and executive leaders to embed the culture, behaviors, and leadership practices required for sustained high performance. When to Use Directions for Use Gartner Recommended Reading Gartner ...

Analyst(s):   Matthew Colletti   |   Madelin Santana
Research Apr 2017
... operating models apart. Gartner research enables CIOs to design IT operating models, underlying capabilities and organizational structures to execute new and emerging business strategies. Scope Analysis Top Challenges and How Gartner Can Help How do CIOs ensure an efficient and effective operating model for ...

Analyst(s):   Donna Scott   |   Simon Mingay
Research July 19 2021
... top tech trends that will have the most significant impact on incumbent insurers for 2025 are: New entrants break the old model Digitally enabled CX is a success factor Threats stabilize over time Download your free copy to know more. ...
Research Apr 2019
... technology and service providers must get ahead of the market disruptions and buyer paralysis driven by technology and regulatory changes in a volatile threat environment. Introduction Market Trend Market Challenge: Customer Education Is the Single Biggest Point of Project Failure Market Opportunity: Compete ...

Analyst(s):   Nick Ingelbrecht
Research May 2019
... information and technology operating model can help CIOs redesign enterprise business operations for digital business at scale. Key Challenges Introduction Analysis Transform the IT Organization to a Value-Optimized I&T Operating Model Pilot Your Value-Optimized Model With One Business Unit Support Digital ...

Analyst(s):   Janelle Hill
Research September 24 2020
... Providers 2025: Invest in Disruptive Business Models for High-Growth, High-Margin Opportunities Optimize growth and defend against disruptors Analysts: Max Azaham, Mark McDonald, Jeff Chamberlain Technology providers need to evolve their business models in the face of new technologies, customer demands ...
Research Jun 2025
... Access Insights Already a Gartner client? The IAM market faces growing uncertainty due to evolving human and machine identities, alongside AI-augmented threat advancements. As providers expand their portfolios into adjacent segments, new competitive market dynamics are in flux. Overview Strategic Planning ...

Analyst(s):   Tarun Rohilla   |   Sean ONeill
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