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Premium Research Jun 2026
... Embedded process intelligence unifies process modeling, mining and real-time monitoring to uncover inefficiencies and enable data-driven adaptations. It is critical for enterprise software CPOs because it helps to scale AI agents, ensure governance and align best practices for agentic execution. Insights ...

Analyst(s):   Charles Sutherland
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Premium Research Jun 2026
... secondary capability will fail to differentiate their AI solutions. TSLs who embed context engineering capabilities and accelerators into their delivery model at multiple points will drive accuracy, reliability, and lower costs — ultimately improving solution differentiation. Insights at a Glance Strategic ...

Analyst(s):   Tom Coshow   |   Ben Fieselmann
Premium Research Jul 2026
... Agentic AI is reshaping work and disrupting traditional workforce models. To enable a hybrid human-AI agent workplace, CIOs must partner across functions, redefine accountability, and embed cross-functional expertise. Gartner has identified practical innovations for leaders to accelerate this transformation ...

Analyst(s):   Kristin Sherwood   |   Sneha Ayyar   |   Alicia Mullery   |   Lily Mok   |   Kabeh Vaziri   |   Aviral Vyas   |   Mark Whittle
Premium Research Jun 2026
... Enterprises are shifting from cloud-only mandates toward hybrid AI models to regain financial control and ensure data sovereignty as costs escalate. This research note provides heads of I&O a blueprint for industrializing their AI infrastructure to optimize performance and reduce expenditure. Insights ...

Analyst(s):   Enrique Castera
Premium Research Apr 2026
... AI-enabled future, rebalance their hybrid workload placement policy to drive business outcomes under sovereign constraints, and rethink the cloud operating model with an emphasis on self-service for both humans and AI agents. Overview Problem Statement The Gartner Approach The Guidance Framework Gartner Recommended ...

Analyst(s):   Lydia Leong
Premium Research May 2026
... often fails in operational environments. This research explains what the differences are between IT and CPS security and how a federated governance model helps balance central oversight with operational autonomy. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Katell Thielemann
Premium Research Jun 2026
... building blocks. D&A leaders can use this tool to help baseline their current capabilities and set targets against a range of governance operating model dimensions needed for success. Overview About the Tool and Its Results Directions for Use What You Get Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Anurag Raj   |   Nate Novosel
Premium Research Jun 2026
... Large-language-model-based agentic AI in sales can produce polished output, but sales operations leaders must not mistake fluency for reasoning, execution or autonomy. Use this research to separate agentic AI claims from demonstrated capability when demos blur the lines between automation and orchestration ...

Analyst(s):   Wendy Butler-Mafuz   |   Guy Wood   |   Adnan Zijadic
Premium Research Jul 2026
... Defense organizations are mandating AI adoption at unprecedented speed, creating a widening governance gap. The models and agents being deployed fail in ways that current governance cannot detect or manage. Defense technology leaders need to balance adoption velocity with agent-aware risk controls. ...

Analyst(s):   Ripley Hunter
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