... Research Board for Global CIOs members on the effectiveness of their data classification approaches, including policy ownership and accountability models, the role of automation, and end-user awareness approaches influencing user behavior. Overview Summary of Results Survey Results Detail Gartner Recommended ...
Analyst(s): Consult the Board Research Team
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... Service and support leaders are increasingly using employee rebadging to fund and scale AI adoption. The model provides immediate cost reduction and service continuity, acting as a secure bridge to provider-led automation, but introduces potential trade-offs in control and CX over time. Insights at a ...
... Access Insights Already a Gartner client? SAP has shifted into a “suite-first, AI-first” model, pushing enterprises to make the complex transition to cloud-based enterprise resource planning and adjacent solutions. This research gives CIOs resources to create a proactive strategy for modernizing their ...
... sourcing leaders must incorporate AI-specific XLAs, SLAs, and KPIs into vendor contracts. This is crucial for managing AI’s distinct challenges, such as model drift, hallucination, and bias, while maintaining traditional SLAs of uptime and latency. Insights at a Glance Strategic Planning Assumption Issue ...
... sectors such as healthcare, banking, and energy lag in AI use, even for basic tasks. Counterintuitively, deploying secure domain-specific language models turns these cautious buyers into the biggest opportunity for product leaders, as DSLMs offer the targeted performance and compliance these industries ...
... the internet from screen-based to an inhabitable ambient environment. Product leaders who neglect foundational tech like zero UI, physical AI, world models, spatial computing, and intelligent simulation risk rapid competitive irrelevance and high barriers to entry. Overview Strategic Planning Assumption ...
... Access Insights Already a Gartner client? The future of AI vision intelligence is enabling embodied AI powered by world models, hybrid data strategies and physics-informed digital twins, closing the sim-to-real gap to compress development cycles. Product leaders should update their strategy for autonomous ...
Analyst(s): Akhil Singh | Alizeh Khare | Milly Xiang | Gunjita Mundeja | Laura Heath | Nick Ingelbrecht
... As B2B buyers continue self-directing their journeys and disengage from generic outreach, traditional sales development representative operating models no longer produce predictable pipelines. CSOs must modernize their SDR motion around intent-led, multichannel buying support or risk declining pipeline ...
Analyst(s): Greg Hessong | Alyssa Cruz | Morgan Barnes
... overspending and operational inefficiencies. This research helps heads of I&O implement policy-driven approaches using clear decision factors and governance models. Insights at a Glance Impact Actions How to Execute Success Measures Gartner Recommended Reading Gartner Insights Abstract ...