... The rise of autonomous agents and high-cost AI infrastructure is breaking traditional per-seat models. To survive, tech leaders must transition to pricing frameworks where revenue scales with realized customer value, ensuring economic sustainability in an era where software does the work of humans. ...
Analyst(s): Vuk Janosevic | Andrew Newman
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... credibility and transparency. CFOs must redesign AI-enabled forecasts around explainable drivers, defined triggers and accountable governance so that faster, model-generated updates translate into clear, defendable decisions. Insights at a Glance Why CFOs Should Care Actions How CFOs Should Respond Success Measures ...
Analyst(s): Sid Sahoo | Regina Crowder | Josh Raymond | Philip Hechter
... AI costs will rise as vendors end pricing subsidies and complex agentic workflows increase spend per task. Leaders responsible for AI must model ROI at four times current costs; they need to shift to active cost controls and ruthlessly limit GenAI to high-value, transformational AI uses that don’t rely ...
Analyst(s): Rita Sallam | Eric Knipp | Stephen Wheeler | Lydia Leong | Luke Parker | James Plath | Ray Collins
... essential input for calculating ROI across major investment areas (including technology). This tool helps CHROs understand their own workforce costs and model the impact of different scenarios on total cost and cost structure. When to Use Directions for Use Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Jack Fuller | Ashley Steele | Ryan Smith
... succeed and maximize payout to attackers, making them a fast-growing threat to all organizations. Security and risk management leaders should use this research to upgrade their existing technologies and processes to protect against this threat. Gartner Research ...
... Security orchestration, automation and response solutions enhance threat management by automating operations, incident response and threat intelligence. This note guides security and risk management leaders to learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner Recommended ...
... unrelenting turbulence, transformation and associated uncertainty. Dealing with that effectively is resulting in breaking down traditional operating models, organizational and role boundaries. We look at three areas we believe will be significant over the next three years. Gartner Insights Abstract ...
... provider, to support open source and low-cost wireless connectivity ecosystems. CSP CIOs need to evaluate implications of this blockchain-based incentive model for customer-deployed, 5G CBRS-based hot spots. Gartner Insights Abstract ...
... Organizations often seek to understand what a business capability model for their customer service function should look like. Application leaders supporting customer service and support should use this research as a starting point for creating their own BCM. More Detail Recommended by the Authors Gartner ...