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Research Apr 2026
... proposals across five cost levers: service and solution requirements, tools and accelerators, team structure, implementation strategy, and contracting model. Insights at a Glance Strategic Planning Assumption Impact Brief Actions How to Execute Success Measures Contributors Gartner Recommended Reading Gartner ...

Analyst(s):   Irada Veliyeva   |   Shubham Rathore   |   Luis Pinto   |   Katarzyna Fonteyn
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Premium Research Jun 2026
... must migrate programmatic workloads to usage-based API keys to avoid unexpected costs and outages. Insights at a Glance Anthropic Is Changing Pricing Models Risks Migrate to Usage-Based Billing Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Ross Fomerand
Premium Research Jun 2026
... Many CIOs believe capex or opex is a choice — it isn’t. Classification is governed by accounting rules, and evolving delivery models such as cloud and AI are shifting more spend to opex. CIOs who don’t appreciate and explain this shift risk their budgetary control and credibility with the CFO. Insights ...

Analyst(s):   Stephen O'Malley
Research Jun 2026
... to select an AI application development platform that meets their teams’ needs. Use this guide to make your selection based on application pattern, model access, and deployment mode. Insights at a Glance Impact Actions Cautions How to Execute Success Measures Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Luke Parker   |   Cary Pillers   |   Tigran Egiazarov
Research May 2026
... digital and AI demand without headcount growth by redesigning how IT delivers. Meeting this demand and driving business impact comes from operating model choices about roles, platforms, governance and performance, not from tools alone. Insights at a Glance Impact Actions Cautions How to Execute Success ...

Analyst(s):   Remi Gulzar   |   Tomas Nielsen   |   Jamie Heyes   |   Brandon Germer   |   Peter Skyttegaard
Research May 2026
... client? SAP solutions sit at the core of most enterprises’ business application landscapes. Now they must navigate the frequent changes to SAP’s pricing models and contract structures. SPVM leaders should use these resources to establish a general contracting and negotiating strategy that lands the best deal ...

Analyst(s):   Jan Cook   |   Elisabeth Glass   |   Christian Hestermann
Research May 2026
... ServiceNow product portfolio demands more dynamic platform staffing strategies. SPVM leaders must align in-house, managed services, and/or hybrid sourcing models with platform maturity to achieve meaningful and cost-effective outcomes. Insights at a Glance Impact Actions Cautions How to Execute Success Measures ...

Analyst(s):   Matt Baldino   |   Jess Aggio
Research May 2026
... engineering leaders can use AIBOMs to improve trust and transparency in AI supply chains by gaining visibility into technology components such as AI models, datasets, infrastructure and related AI dependencies. Overview Introduction Description Benefits and Uses Risks Adoption Rate Recommendations Representative ...

Analyst(s):   Manjunath Bhat   |   Angela Zhao   |   Aaron Lord
Premium Research Apr 2026
... The 2026 AI Index Report reveals a rapidly shifting global landscape where model capabilities are converging, infrastructure demands are surging, and agentic AI is advancing but still brittle. CIOs and AI leaders must navigate these shifts, along with sovereignty concerns, to translate adoption into ...

Analyst(s):   Lydia Clougherty Jones   |   Haritha Khandabattu
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