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Research Jun 2026
... governance allows human and AI workflows to produce conflicting insights, undermining business decisions. D&A leaders can use this research to build a trust model for metrics to establish business-led accountability, certify logic, and ensure trusted AI outputs. Insights at a Glance Strategic Planning Assumption ...

Analyst(s):   Lulu Wang
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Premium Research Jun 2026
... Leaders often default to intuitive restructures to address performance issues or drive change. Organizations that leverage the full operating model — not just organizational structure — are better positioned to improve performance, accelerate transformation and drive change with less disruption. Insights ...

Analyst(s):   KaJaiyaiu Hopkins
Research May 2026
... Access Insights Already a Gartner client? CHROs face pressure to pursue more efficient AI-enabled HR operating models, but HR employees are skeptical about AI’s long-term impact on the HR function and their careers. CHROs should address these concerns head-on by resetting employees’ expectations around ...

Analyst(s):   Jason Chinuntdet   |   Alex Chertoff
Premium Research Jun 2026
... By 2030, finance will use natural language tools and design agentic workflows for automation, building technology features and models of the enterprise. This session covers four tech themes for frontier teams: a workforce of AI agents that manages tasks, codifies knowledge and monitors other agents; ...

Analyst(s):   Hakan Gunaydin
Premium Research Apr 2026
... must move beyond zero-base budgeting and lead a Zero-Based SG&A Redesign, organizing teams around business outcomes, building an AI-first delivery model, reducing tech waste, and shifting funding from utility spend toward advantage Insights at a Glance Issue Impact More Detail Gartner Recommended Reading ...

Analyst(s):   Nauman Abbasi
Research Jun 2017
... Presentation is for the report, "Winning in the Platform Game, Part 3: Build the Platform Business Operating Model," which addresses the question, How can CIOs build a platform operating model? Overview Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Lee Weldon   |   Mary Mesaglio   |   Hung LeHong   |   Kristin Moyer   |   Ian Cox
Research Aug 2013
... Access Insights Already a Gartner client? The market for cloud compute infrastructure as a service (a virtual data center of compute, storage and network resources delivered as a service) is still maturing and rapidly evolving. As each provider has unique offerings, the task of sourcing their services ...

Analyst(s):   Lydia Leong   |   Douglas Toombs   |   Gregor Petri   |   Bob Gill   |   Tiny Haynes
Article December 05 2025
... commercially usable open-source large language models, there is an appetite for domain-specific models. By 2027, more than 50% of the GenAI models that enterprises use will be specific to either an industry or business function — up from approximately 1% in 2023. Domain models can be smaller, less computationally ...
Research Jul 2025
... Cloud Enforced Security SaaS App Control and Visibility Infrastructure Delivery Ease of Administration Basic Networking Unified Platform Data Security Threat Protection Adaptive Access GenAI Reporting and Controls Foundational SASE Platform Zero-Trust SASE Platform Secure Branch Network Modernization "Coffee ...

Analyst(s):   Jonathan Forest   |   John Watts   |   Andrew Lerner   |   Charlie Winckless
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