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Research Apr 2026
... Scaling physical AI in logistics depends on precision, safety, and trust rather than just the technology itself. Supply chain leaders should adapt AI models to the logistics environment by adding logistics reasoning capabilities. Overview Introduction Description Benefits and Uses Risks Recommendations ...

Analyst(s):   Federica Stufano   |   Zee Zakaria   |   Simon Tunstall
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Premium Research Mar 2026
... leaders secure funding by quantifying specific, measurable value opportunities. Use it to calculate financial feasibility, align with strategy, and model risks of “do-nothing” scenarios. When to Use Directions for Use Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Chris Campbell
Premium Research Feb 2026
... Investment CIOs face a pivotal choice: the strategies they set for chips, infrastructure, models, data and applications across the entire technology stack for scaling AI will either drive competitive advantage or leave the firm at status quo. Insights at a Glance Strategic Planning Assumptions Issue ...

Analyst(s):   Chuck Thomas   |   Ali Merji
Premium Research Feb 2026
... AI bubble risk threatens supply chains via potential vendor instability. Overall reliance on foundational AI models is limited, with exposure primarily observed among emerging, VC-backed logistics and planning vendors. CSCOs must intensify financial scrutiny and monitor AI exposure. Insights at a Glance ...

Analyst(s):   Suzie Petrusic   |   Micky Keck   |   Jake Cunningham   |   Oscar Sanchez Duran   |   Jan Snoeckx
Premium Research Feb 2026
... Correlation-based techniques do not identify the specific actions driving the outcomes predicted by ML models. Leaders responsible for AI must adopt causal AI to accurately determine the true impact of actions on business results. Insights at a Glance Strategic Planning Assumption Issue Context Impact ...

Analyst(s):   Diarmuid Curran
Premium Research Mar 2026
... Gartner’s Enterprise AI Transformation Modeling shows sector divergence and buyer resistance now shape AI success. CPOs who treat friction as a strategic asset and deliver configurable, adaptive AI products will win trusted adoption, long-term customer stickiness, and capability/value alignment. Insights ...

Analyst(s):   Linglan Wang
Premium Research Feb 2026
... perennial priorities include improving customer support experiences, efficiency and growth. The best leaders are deploying new AI-enabled operating models focused on intelligent automation, enhanced knowledge management and redefined human agent roles for greater impact. Insights at a Glance Issue Context ...

Analyst(s):   Suzanne White
Premium Research Mar 2026
... Agentic AI is forcing a pricing reset. Seat- and token-based models break when software delivers autonomous execution. Providers must redesign pricing around governed work, built-in predictability, and selective outcome alignment or risk stalled adoption, margin pressure, and lost trust. Insights at ...

Analyst(s):   Vuk Janosevic   |   Sabine Zimmerhansl   |   Andrew Newman   |   Raymond Paquet
Premium Research Feb 2026
... Agentic AI is reshaping privacy and trust. Product leaders must move beyond compliance and adopt verifiable integrity — active accountability, model resilience and contextual alignment. Hybrid AI architectures and transparent governance are now essential to meet rising expectations. Insights at a Glance ...

Analyst(s):   Ranjit Atwal
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