... AI-native development platforms use AI models to create software faster than was previously possible. CIOs are excited about this technology because it improves developer productivity, enables innovation, and holds the potential to replace off-the-shelf SaaS software with custom-built alternatives. ...
Analyst(s): Manjunath Bhat | Bill Blosen | Gene Alvarez | Dave Micko | Mark O'Neill
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... Access Research Already a Gartner client? GenAI vendors often employ complex license models designed to monetize the usage of their GenAI technologies based on consumption. IT sourcing leaders must identify solution vendors that offer solution-native use management and cost-controlling capabilities to ...
Analyst(s): Calum McDonald | Jan Cook | Zach Nagle
... Access Research Already a Gartner client? Enterprise application leaders often have to choose between process-model-driven platforms and microservices-based orchestration platforms for their process automation initiatives. This research will help them select the right process orchestration technology ...
Analyst(s): Marc Kerremans | Tushar Srivastava | Akash Jain
... CIOs can use these insights to explore the trends shaping consumer industries through 2040, when technology leverage moves beyond product-centric models to curated, outcome-driven experiences enabled by agentic AI. Gartner Research ...
... Access Research Already a Gartner client? Organizational design is often mistaken for its components — structure, operating model and governance — making it challenging for CPOs to adapt and achieve their objectives in a changing environment. This research outlines two common pitfalls CPOs need to identify ...
... Access Insights Already a Gartner client? AI-driven transparency and automation will reshape contracts, pricing models, talent strategies, and vendor management. IT SPVM leaders need to build effective human-AI collaboration for AI and adopt advanced risk management practices to be trusted advisors. ...
Analyst(s): Ben Jepson | Justin Galentine | Jo Liversidge | DD Mishra | Ryuichi Tsuchiya | Jaswant Kalay | Dawn Singer
... Access Insights Already a Gartner client? Rapidly evolving AI use cases, pricing models and ethical implications are creating severe new commercial risks. Sourcing, procurement and vendor management leaders must adapt to new pricing structures, strengthen contractual protection and create contingency ...
Analyst(s): Bill Ryan | Dawn Singer | Melanie Alexander | Jo Liversidge | James Chang | Yolanda Harris
... Gartner client? Today’s customers demand more than answers; they expect outcomes. Service and support leaders should adopt a value-centered service model to transform service into an organizational growth engine that unlocks retention, expansion and advocacy outcomes through the delivery of value to customers ...
Analyst(s): Daniel O'Sullivan | Jennifer MacIntosh | John Quaglietta
... constraints, there’s no one-size-fits-all solution. This research outlines several common audit department structures to help CAEs determine the best fit model for their teams. Gartner Research ...