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Research Oct 2025
... client? Granting software engineering teams more autonomy benefits agility and release velocity. Heads of I&O must cautiously implement this operating model shift, recognizing that a pure YBI YRI approach is often impractical and unnecessary. Overview Analysis Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Lydia Leong   |   Hassan Ennaciri
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Webinar On-Demand
... extensive technology options of a multicloud approach against the potential for increased complexity and costs, which may surpass those of a single-cloud model. The hype surrounding multicloud computing has led CIOs and I&O leaders to form unrealistic expectations, impacting their overall cloud strategy. Join ...

Analyst(s):   David Mitchell Smith
... high-impact AI use cases that align with business goals. How can customer service become a strategic growth driver? Shift to a value-centered service model to drive growth beyond cost reduction. Which service metrics best demonstrate customer value and business impact? Align service metrics with business ...
... Employees < 3,000 Learn more about Gartner products for CIOs Related Gartner resources Redefine D&A Governance IT Maturity Assessment IT Operating Model Framework ...
... insights from the 2026 Tech Marketing Benchmarks Survey around marketing investments, brand awareness and demand generation. How should our go-to-market model evolve given AI and changing buying dynamics? Use this guidance to stay ahead, achieve your goals and lead product marketing success in 2026 and beyond ...
Premium Research Aug 2026
... will undergo a critical shift toward multimodal, agentic AI supported by real-time edge processing and become a catalyst for the emergence of world models. Use this Impact Radar to make key investment decisions that enable customers to capture business value. Overview Strategic Planning Assumptions Analysis ...

Analyst(s):   Bill Ray   |   Laura Heath   |   Sushovan Mukhopadhyay   |   Ethan Cai   |   Masatsune Yamaji   |   Alizeh Khare   |   Kanishka Chauhan   |   Stacey Yin   |   Tuong Nguyen   |   Vibha Chitkara   |   Nick Ingelbrecht   |   Apeksha Kaushik   |   Aakanksha Bansal
Premium Research Oct 2026
... The AI security ecosystem continues to recenter as earlier products collapse into features, new models and agentic harnesses are released, and customer AI use cases expand. Product leaders who identify centers of gravity for AI demand and value concentration have a rare opportunity to shape security ...

Analyst(s):   Marissa Schmidt   |   Mark Wah   |   Tarun Rohilla   |   David Senf   |   Tuong Nguyen   |   Alfredo Ramirez IV   |   Walker Black   |   Evan Zeng
Podcast October 05 2026
... executives across industries, he explains why data, context and governance remain the true foundations of AI success. You'll learn: Why the latest AI model isn't always the right one for your business How CIOs can cut through AI hype and focus on fit-for-purpose outcomes What "human + AI" workflows mean ...
... use cases and adoption in retail and across industries. The centerpiece of my coverage is on the future consumer industries and customer behavioral modeling. Mr. Hetu is an expert in the transformation of core solutions in the age of AI. Prior to joining Gartner, Mr. Hetu's industry experience spans 28 ...
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