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Research Jul 2025
... effectiveness and leadership. To sustain organizational and personal performance, CFOs must redefine their organizations’ decision-making governance models and name upfront BU (or market)-specific rules of engagement. Overview Introduction Impacts and Recommendations Contributors Gartner Recommended Reading ...

Analyst(s):   Dymah Paige
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Premium Research Jul 2025
... The impacts of generative AI models differ greatly. CIOs and IT leaders should use this research to evaluate the main trust and ethical implications of GenAI and stimulate an all-company conversation to maximize business outcomes of GenAI use while minimizing negative impacts. Overview Introduction ...

Analyst(s):   Bart Willemsen
Premium Research Aug 2025
... This research provides an inside look at the 2025 digital performance of 75 retail bank Index brands by class, category and distribution model. CMOs can use this research to identify top performers and digital marketing best practices in retail banking. Index Performance Class and Category Performance ...

Analyst(s):   Priyanka Narang   |   Ross Cosner   |   Karan Saxena   |   Yash Rastogi
Premium Research May 2025
... disruption potential, making investments in APIs critical for participation. Insurance CIOs can learn how open APIs are foundational for future business models. Overview Introduction Impacts and Recommendations Gartner Recommended Reading Note 1: Open Banking Note 2: Types of APIs and Their Use Cases Gartner ...

Analyst(s):   Sham Gill
Premium Research May 2025
... continue to increase spend on events with little to show for it. This is especially true for the largest tech companies running events in a decentralized model. Event marketing centers of excellence can streamline spend, reduce redundancies and drive greater revenue growth. Overview Introduction Analysis Gartner ...

Analyst(s):   Christy Ferguson
Research May 2025
... Organizations investing in site reliability engineering practices often struggle to realize the full potential due to suboptimal team structures and engagement models. I&O leaders can use this research to establish adaptive team topologies, which will maximize SRE value. Overview Introduction Analysis Gartner Recommended ...

Analyst(s):   George Spafford   |   Chris Saunderson   |   Hassan Ennaciri   |   Daniel Betts
Premium Research Jun 2025
... planning efforts how industry cloud is evolving, how role-specific systems will raise productivity and how product servitization is pivotal for business model transformation. Overview Recommended Actions Gartner Recommended Reading Gartner Research ...

Analyst(s):   James Ingham   |   Gregor Petri   |   Sruthi Nair
Premium Research Jun 2025
... challenges from economic, social and regulatory volatility, forcing organizations to improve efficiency, scale productivity and pioneer new payment models. CIOs can use these technology trends to influence priorities, strategies and execution. Overview What You Need to Know Gartner Recommended Reading ...

Analyst(s):   Debbie Buckland   |   Peter Ryan
Research Jun 2025
... CIOs must align IT strategy and execution with enterprise goals to deliver value and optimize costs. This requires aligning IT strategy, operating models and sourcing approaches while balancing speed, governance and compliance requirements. Scope Analysis Topics Suggested First Steps Essential Reading ...

Analyst(s):   Remi Gulzar   |   Ed Gabrys   |   Stewart Buchanan   |   Don Scheibenreif   |   Tomas Nielsen   |   Ian Cox
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