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Premium Research Sep 2024
... customer intimacy through loyalty, immersive store and pop-up experiences. This research guides executives on the strategy, benefits, business capability models, corresponding technologies and real-world examples of CX CORE. Gartner Research ...

Analyst(s):   Hanna Karki   |   Michelle DeClue   |   Emma Mathison
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Premium Research Sep 2024
... Significant change affected businesses’ priorities, IT budget and staffing, and technology and connectivity consumption models in 2024. Communications service provider product leaders can use this updated top trends analysis to adjust their offerings in enterprise communications services. Gartner Research ...

Analyst(s):   Lisa Unden-Farboud   |   Khurram Shahzad   |   Ajit Patankar   |   Kameron Chao   |   Pablo Arriandiaga   |   Jon Dressel   |   Gaspar Valdivia   |   Gregor Petri   |   Megan Fernandez
Premium Research May 2024
... new revenue streams. Manufacturing CIOs can enhance and mature their product offerings over time by using Gartner’s product servitization maturity model. Overview Strategic Planning Assumption Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Eric Goodness   |   Sohard Aggarwal   |   Scot Kim
Premium Research Jun 2024
... This webinar is recommended to the CIO as an overview of generative AI trends, opportunities and challenges. Model and align generative AI use cases to the organization’s business outcomes and AI ambition. Session Description Gartner Recommended Reading Gartner Research ...

Analyst(s):   Edgar Macari
Premium Research Oct 2024
... leaders are under pressure to deliver more cost savings while enhancing service excellence. Use this research to guide decisions about shared services models and overcome stakeholder obstacles to implementation. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Alan O'Keeffe   |   Matthew Matsko
Research Jul 2020
... As CIOs embrace new operating models to enable digital business, product management is spreading fast. This guide helps CIOs launch a single product line and set it up for success. Overview Steps Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   CIO Research Team
Research Sep 2020
... Data and analytics leaders expecting to meet tomorrow’s business challenges with yesterday’s disconnected organization models are bound to fail. Digital business success requires a better, structured approach to determine where data and analytics activities take place. Gartner Insights Abstract ...

Analyst(s):   Jorgen Heizenberg
Q&A June 05 2024
... more sophisticated threat resilience, data integrity, data security and runtime isolation. By investing and adopting new technology strategies and staying abreast of the latest emerging trends in cloud security, CISOs can safeguard their data and applications against evolving threats, ensuring the long-term ...
Premium Research Mar 2024
... augments are purpose-built to improve knowledge worker productivity, address the cybersecurity skills shortage and mitigate risks from large language models. Security and risk management leaders improve their teams’ capabilities by adopting generative augments in their operations. Gartner Research ...

Analyst(s):   William Dupre
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