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Premium Research Jan 2025
... Embedding GenAI capabilities in enterprise applications and GenAI model advancement remain priorities among TSPs. Gartner forecast analyses provide further insight into GenAI’s impact on the ERP, SCM and CRM application software markets. Analysis Research Highlights Gartner Recommended Reading Gartner ...

Analyst(s):   TSP Quantitative Innovation Research Team
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Premium Research Dec 2023
... Fresh insights on emerging trends This resource depicts HR leader’s most important activities and how those activities measure against our maturity models. This graphic communicates where gaps in maturity and importance create opportunities for growth. Gartner Recommended Reading ...

Analyst(s):   Emily Meltzer
Complimentary Research April 07 2026
... organization About Customer Service AI Use Case Assessment As customer service AI evolves, organizations are empowered to move beyond traditional support models and deliver more personalized, value-driven interactions. By assessing the top 20 AI use cases across the customer contact life cycle, leaders can ...
Webinar On-Demand
... marketplace resulting in significant changes in the semiconductor supply chain ecosystem. Emerging markets, growing complexity in manufacturing business models and the absence of previously cyclical patterns are driving uncertainty into an already complicated commodity. How can chief supply chain officers ...

Analyst(s):   Cori Masters
Research June 17 2021
... As the transition to digital business models continues, dramatic adjustments in how finance guides executives to make profitable growth decisions are urgently required. Identify the 4 critical areas finance must address to support the digital business: Value model: Finance as a digital service System ...
Research Mar 2020
... The future of work disrupts traditional workforce models and employment relationships. This research explores the design of a talent loyalty program to incentivize loyalty and high performance from an increasingly fluid workforce. (Maverick research exposes unconventional thinking and advice.) Specific ...

Analyst(s):   Lily Mok
Research Aug 2019
... The Hype Cycle The Priority Matrix Off the Hype Cycle On the Rise Artificial General Intelligence Circular Economy Smart Building Blockchain Business Models Data Marketplace Data for Good At the Peak Autonomous Driving Level 5 City Operations Center Civic and Community Development Micromobility Greenfield ...

Analyst(s):   Bettina Tratz-Ryan   |   Bill Finnerty
Research Jul 2019
... Analysis Business-Led IT Spend Reaches a Tipping Point — CIOs Must Lead the Change to a New I&T Operating Model Actions for the CIO We Are Entering a New Era That Demands a New I&T Operating Model The CIO Must Define the Protocol for Transition of Solutions Between the Business and the IT Organization ...

Analyst(s):   Simon Mingay   |   Darren Topham
Research Aug 2019
... Applications Augmented Analytics Conversational User Interfaces Digital Business Technology Platform Digital Twin Product-Centric Delivery Model Business Capability Modeling Machine Learning Enterprise Agile Frameworks Sliding Into the Trough Design Thinking Enterprise-Class Agile Development Virtual Assistants ...

Analyst(s):   Yefim Natis   |   Stefan Van Der Zijden   |   Matthew Hotle
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