... Light GenAI models are creating new opportunities in use cases across industry and consumer segments. This research helps product leaders identify use cases that will deliver the highest benefit from GenAI and extend their offerings to differentiate and increase customer satisfaction. Overview Strategic ...
Analyst(s): Ranjit Atwal | Ray Valdes | Radu Miclaus
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... dance differently. AI changed the music for how our organizations operate, and in this Steering Engineering Podcast, you’ll learn to choreograph the models and bots, creating the partnership that unlocks the full AI potential. Overview About the Guest Gartner Research ...
Analyst(s): Brent Stewart | Howard Dodd | Danny Brian
... productivity impact of return-to-office mandates and provides CHROs guidance on the most critical action for sustaining productivity amid a transition in work models: equipping managers for success. Overview Conclusion Gartner Recommended Reading Gartner Research ...
Analyst(s): Alex Chertoff | Swagatam Basu | Atrijit Das
... AI will revolutionize CRM, transforming customer-facing processes and impacting industry value chains and business models. Organizations should integrate AI to enhance CRM and customer experience maturity, focusing on data, automation, seamless interactions and strategic technology investments. Scope ...
... This infographic presents the changes leading organizations are making to their technology delivery model to boost the success of business-led hyperautomation and other digital initiatives and help technologists within and beyond IT build secure and architecturally sound solutions. Overview About This ...
... Energy and utility companies need resilience, greater agility and new services as disruption impacts business and operating models. Effective technology exploitation is critical to deliver value and compete. Enterprises can use our research to guide vital technology optimization and modernization. Scope ...
... uncertainty. They preside over an application-centric architecture that lacks the adaptability to meet these demands. Gartner’s composable business model is the path forward. Overview Analysis Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Mike Jones | Mandi Bishop | Michael Shanler | Jeff Cribbs | Laura Craft
... increasing frequency, CIOs plan to continue to support remote work after the COVID-19 crisis ends, making it a permanent part of their business operating models. Use this remote work Tool to assess the incremental IT costs, risks and benefits of supporting employees who work from home. Gartner Insights Abstract ...
... a product-centric organization increase. This roadmap shows how CIOs can partner with the C-suite and implement the Value-Optimizing I&T Operating Model that supports the product-centric organization. Gartner Insights Abstract ...