... The energy transition is driving change in utility business models and customer expectations. This Market Guide helps utility CIOs address these new requirements and provides insights on utility billing and customer service systems. Overview Strategic Planning Assumption Market Definition Market Description ...
Analyst(s): Ethan Cohen | Zarko Sumic
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... knowledge management and agentic AI assistants. Product leaders should develop multimodal capabilities and agentic workflows, and integrate domain models to deliver autonomous decision-making in AI solutions and enhanced ROI. Overview Strategic Planning Assumptions Data Insights Gartner Recommended Reading ...
Analyst(s): Anushree Verma | Danielle Casey | George Brocklehurst | Vibha Chitkara | Ethan Cai
... Access Research Already a Gartner client? Evolving work models, labor market mismatches and technology innovation have altered employee expectations and the levers to attract, motivate and retain employees. Learn how to optimize the employee work environment, sustain culture and reduce work friction ...
... efficiently, meet increasing employee expectations and enable business performance. HR leaders who are able to evolve their functional strategies, operating models, talent and budgets will deliver greater strategic value to the business. Scope Analysis Topics Suggested First Steps Essential Reading Tools and Toolkits ...
... Access Research Already a Gartner client? Deployment models and targeted use cases for API gateways are diverging, while core functionality is becoming commoditized. Software engineering leaders should use this Market Guide to identify different types of API gateways and the solutions they support. ...
Analyst(s): Paul Dumas | Nicholas Carter | Wei Jin | John Santoro
... improve the customer experience. This also comes with the added pressure to be an executive leader. Leaders must leverage vendor partners, delivery models and organizational structures and develop their own skills to achieve their goals. Scope Analysis Topics Suggested First Steps Essential Reading Tools ...
... Multimodal GenAI is improving the human-AI interaction experience compared with single-modality GenAI models. Product leaders should capitalize on this trend by prioritizing well-understood modalities (such as text, image and speech) and move to domain-specialized multimodal GenAI to drive adoption. ...
... Access Research Already a Gartner client? The adoption of hybrid work models, and a hypercompetitive labor market, have altered employee expectations, as well as the levers to attract, motivate and retain employees. This initiative will help HR professionals deliver an employee experience strategy that ...
... eight Data and Analytics Research Board members regarding their ESG data program. It discusses members’ ESG reporting program maturity, the domain data model for ESG data, data cataloging and management suppliers used, and compliance with the European Union Corporate Sustainability Reporting Directives (EU ...