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Premium Research Mar 2025
... business outcomes from IT/OT convergence, the budget and total cost of ownership (TCO) of their IT/OT environment, and the structure and operating model of their strategy. Overview Summary of Results Survey Results Detail Gartner Research ...

Analyst(s):   Consult the Board Research Team
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Premium Research Sep 2024
... The methods to add machine learning models and artificial intelligence services into applications range in capability and difficulty. Software engineering leaders can use the outlined segmentation herein to find the nexus of business use cases, tool capabilities, and their teams’ bandwidth. Gartner Recommended ...

Analyst(s):   Jim Scheibmeir
Research Dec 2020
... The COVID-19 pandemic has accelerated cloud adoption in the contact center market. However, on-premises and hosted remain the preferred deployment models for some. This Market Guide helps application leaders to differentiate the associated vendors based on their breadth of offerings. Overview Market ...

Analyst(s):   Steve Blood   |   Pri Rathnayake   |   Drew Kraus
Research Apr 2020
... teams, each requiring different approaches and expectations. Overview Introduction Analysis Gartner Recommended Reading Note 1: Fusion Teams — A New Model for Digital Delivery Gartner Insights Abstract ...

Analyst(s):   Suzanne Adnams
Premium Research Jun 2024
... structure of the HR system(s), members’ approaches to managing employee data access, and the impact of data privacy regulations on the HR data access model. Overview Summary of Results Survey Questions and Respondents Gartner Research ...

Analyst(s):   Consult the Board Research Team
Research Aug 2021
... capabilities and talent. Overview Introduction Analysis Gartner Recommended Reading Note 1: Key Criteria Impacting CSP Sourcing Strategies to Enable Operating Models Today Gartner Insights Abstract ...

Analyst(s):   Mentor Cana   |   Amresh Nandan
Premium Research Nov 2019
... from 30 members regarding the extent to which they aspire to become more like technology companies in their operational and – perhaps – their business models. In the summary, members evaluate a handful of characteristics that are emblematic of technology companies and rate their own proficiency in these ...

Analyst(s):   Consult the Board Research Team
Research Nov 2020
... CIOs in the CG manufacturing industry are seeing rapid development in digital maturity as their companies adjust to evolving business models, such as selling direct to consumers. CIOs in consumer goods have strong reporting relationships to CEOs, but need to bolster the strategic impact of IT. Overview ...

Analyst(s):   Michelle Duerst   |   Ellen Eichhorn
Research Oct 2021
... Hyperautomation has rapidly changed from being optional to vital because of the relentless demand to shift to digital business models. IT leaders must use hyperautomation as an ongoing catalyst to optimize task-level digitization through process-level enablement to achieve agility and resiliency. Overview ...

Analyst(s):   Keith Guttridge   |   Stephanie Stoudt-Hansen   |   Frances Karamouzis
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