... to global shocks and disruptions – be it caused by nature or a competitor.”
Sustainability and Circular Economy
A circular economy is an economic model that separates the ability to achieve economic growth from the consumption of natural resources. Supply chain plays a critical role in every part of ...
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... nearly 20% increase from December 2019. Managers must sense and respond to the need for support among employees, monitor political discussions and model the right behaviors to reduce the likelihood of misconduct.
Enable employees to participate
Gartner research shows that 62% of U.S. employees want ...
...
Overcome Complexity by Defining and Simplifying
While underlying complexity is unlikely to resolve itself, with data proliferating and business models becoming more complicated, there are specific activities sales operations leaders can take to help lessen the complexity for their teams and stakeholders ...
... across all segments is expected to decline in 2020 (see Table 1). However, in 2021, as organizations start reconfiguring their business and operating models for a new reality, companies will increase their spending levels and shift the areas they are spending in.
Table 1. EMEA IT Spending Forecast (Millions ...
... include rapid mobile app development (RMAD) tools and rapid application development (RAD) tools. Low-code is the evolution of RAD to cloud and SaaS models. Note that Gartner defines a no-code application platform as an LCAP that only requires text entry for formulae or simple expressions. The LCAP market ...
... to WFH. While service leaders have invested in collaboration technologies, they should make sure they also create opportunities for collaboration, model collaborative behavior and reward collaboration when it occurs to ensure the technology is used.
Career development: Pre-pandemic biases against remote ...
... show more respect and appreciation for hard work through cultural change and tangible incentives,” Mr. McEwan said.
Faced with new hybrid workplace models, employees demand balance
As employers plan their return to the office, employees are demanding more work-life balance, naming it as the top driver ...
... Gartner clients can learn more in: “Under Control: Redesigning Compliance Risk Controls for a Changed Environment."
Nonclients can learn more in: "4 Models for the Chief Compliance Officer Role."
About the Gartner Legal & Compliance Practice
The Gartner Legal & Compliance practice brings together in-depth ...
... service experiences. The customer’s need for self-service, combined with the emergence of conversational AI, has led to an evolution of most engagement models. As such, Gartner sees the emergence of a new area of customer care referred to as “digital customer service.”
Digital customer service offerings ...