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Premium Research Aug 2026
... Heads of I&O may be attracted to the idea of using AI to accelerate FinOps efforts and achieve rapid cost savings. However, AI and tools alone will not create a mature FinOps practice. You must establish good foundational practices, build skills, and govern AI usage to achieve long-term success. Insights ...

Analyst(s):   Ang Troy
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Premium Research Aug 2026
... been treated as a seller behavior challenge, when the real problem is that CRM is separate from a seller’s actual workflow. By bringing CRM into the tools sellers use every day, headless CRM removes friction and can make “driving adoption” a thing of the past for CSOs. Insights at a Glance Issue Impact ...

Analyst(s):   Wendy Butler-Mafuz   |   Adnan Zijadic   |   Guy Wood
Research Sep 2026
... lessons from AI-first organizations. Invest narrowly in high-value uses rather than “easy” wins, prioritize scalable data foundations over individual tools and redesign the organizational structure to fully capture the value of AI. Insights at a Glance 3 Lessons from Award-Winning CFOs Gartner Recommended ...

Analyst(s):   Mallory Bulman
Premium Research Oct 2026
... Agentic workflow requirements must be matched to tools, skills, agents and multiagent systems, but additional architectural complexity should be introduced only when the capability gains exceed the operational costs. Data and analytics leaders can use minimum viable agentic decomposition as a framework ...

Analyst(s):   Diarmuid Curran
Research Oct 2026
... decide which enterprise AI assistants, and AI-enabled applications generally, to provide to employees. This research provides techniques to identify AI tools that add value, helping them decide who should get access to which AI assistants. Insights at a Glance Impact Actions Cautions How to Execute Success ...

Analyst(s):   Justin Tung   |   Cory Decker
Research Oct 2026
... Access Insights Already a Gartner client? Simply deploying AI tools does not guarantee business value when digital workers skip AI fundamentals. Share these practical tips and strategic behavioral shifts with ChatGPT, Claude, Copilot, and Gemini to transform passive users into a workforce that has adapted ...

Analyst(s):   Adam Preset
Premium Research Oct 2026
... AEO visibility data is only as credible as the prompts behind it. For tech CEOs, a weak tool does more than just waste a martech line item. It sends a small team to optimize the wrong pages while answer engines build shortlists without you. You require six capabilities before you fund a platform. Insights ...

Analyst(s):   Elisabeth Torres-Schulte   |   Erin Gordon
Research Oct 2026
... partners help HR leaders deploy cloud-based HCM suite applications and manage implementation risk. This market is shifting toward AI-powered delivery tools, “lift-and-shift” launch models and tying value realization to employee experience. Insights at a Glance Strategic Planning Assumption Market Outlook ...

Analyst(s):   David Bobo   |   Bestin Samuel   |   Ranadip Chandra
Premium Research Sep 2026
... Alibaba Cloud delivers strong open-weight models and AI data and native cybersecurity tools, but it faces challenges in expanding globally to compete with hyperscalers in other AI layers. This unique Gartner analysis compares Alibaba Cloud’s capabilities with primary competitors across 10 critical AI ...

Analyst(s):   Naresh Singh   |   Chris Laske   |   Haritha Khandabattu   |   John Watts   |   Alastair Woolcock   |   Jimmy Chuang   |   Aaron Rosenbaum   |   Luis Pinto   |   Carolin Zhou   |   Mike Cisek   |   Whit Andrews   |   Chandra Mukhyala   |   Daryl Plummer   |   Tigran Egiazarov   |   Gary Olliffe   |   Mark Driver   |   Fernando Pereiro   |   Ray Valdes   |   Rita Sallam   |   Tracy Tsai   |   Zane West   |   Robert Brown   |   Radu Miclaus   |   Jeremy D'Hoinne   |   Arun Chandrasekaran   |   Lauren Kornutick   |   Cary Pillers   |   Russ Hendy   |   Alfredo Ramirez IV   |   Charlie Hollis   |   Soyeb Barot   |   Roxane Edjlali   |   Mark Wah   |   Eric Goodness   |   Mark Cooper   |   Frances Karamouzis   |   Chris Howard   |   Chirag Dekate   |   Jim Hare   |   Enrique Castera   |   Pieter den Hamer   |   Gaurav Gupta   |   Padraig Byrne   |   Svetlana Sicular   |   Neil MacDonald   |   Jason Wong   |   Hao Yin   |   Annette Zimmermann   |   Evan Zeng   |   Nitish Tyagi   |   Sumit Agarwal   |   Ayca Moseley   |   Birgi Tamersoy   |   Adrian O'Connell
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