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Research May 2026
... reinvent their functions through pragmatic and structured roadmaps that prioritize investments, resolve trade-offs across scope, metrics, talent and tooling, and keep EA aligned to enterprise strategy and ambition. Insights at a Glance Impact Actions Cautions How to Execute Success Measures Gartner Recommended ...

Analyst(s):   Akshay Jhawar
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Research Jun 2026
... Access Insights Already a Gartner client? Heads of I&O should evaluate and selectively integrate AI security tools and protect against AI risks across the DevSecOps life cycle, balancing delivery speed and operational complexity. Use these insights to embed security at every phase, streamline compliance ...

Analyst(s):   Owen Marino   |   Manjunath Bhat   |   Hassan Ennaciri   |   Chris Saunderson   |   Daniel Betts
Research May 2026
... Access Insights Already a Gartner client? As AI meeting tools surge in use, organizations are challenged by inconsistent recording practices and mounting privacy risks. Best practices like clear meeting taxonomies and smart, selective transcription empower teams to innovate confidently while keeping ...

Analyst(s):   Christopher Trueman   |   Adam Preset   |   Lacy Lei
Premium Research Jun 2026
... enterprisewide with AtScale for Snowflake Semantic Views, a transformative shift that impacts how Snowflake’s semantic capabilities connect with Microsoft tools to support AI. This major development is tied to the 2 June preview of the Snowflake Semantic View XMLA Endpoint, powered by AtScale. Analysis Gartner ...

Analyst(s):   Georgia O'Callaghan   |   Christopher Long
Research Jun 2026
... enterprises need a competency-based way to define, plan and manage agent capabilities. This note helps enterprise application leaders look beyond tools and vendors to shape agent strategy, investment and application evolution. Overview Strategic Planning Assumption Introduction Description Benefits ...

Analyst(s):   Hao Yin   |   Mike Warren
Research May 2026
... Gartner client? CIOs in K-12 education are simplifying their technology by strategically selecting student information systems to unify their digital tools. Use this guide to evaluate market dynamics and criteria to ensure a stable, long-term foundation for your institution’s mission-critical data. Overview ...

Analyst(s):   Saher Mahmood   |   Steve Mate
Research May 2026
... Insights Already a Gartner client? This case study explores how, after deflecting 88% of tickets with an AI chatbot, Twilio used AI training and coaching tools to upskill technical support engineers. Service and support leaders can use insights from Twilio’s approach to guide their workforce transformation ...

Analyst(s):   Eric Keller   |   Kathy Ross
Premium Research May 2026
... Fifty-seven percent of CSOs invest in manager coaching, tools, and training to boost productivity; yet, average sales cycle time has increased by 48%. To address reduced seller productivity, CSOs should conduct a root-cause assessment. Using the “skill, will, hill” framework helps determine if the challenge ...

Analyst(s):   Danielle McKinley
Premium Research May 2026
... Effective metadata management cannot be achieved through disconnected tools, fragmented catalogs, or manual data entry. Modern metadata ecosystems span diverse sources, capture methods, and consumption patterns — all of which must operate as a coordinated system. This toolkit provides a structured, repeatable ...

Analyst(s):   Sagnik Das   |   Lydia Ferguson
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