... Access Insights Already a Gartner client? The Gartner 90-Day Dynamic Sourcing Co-Creation Workbook provides a complete set of tools to standardize deal executions. This research provides a template for a request for solution for 90-day deals, enabling sourcing, procurement and vendor management leaders ...
Analyst(s): Ulrik Stihoej | Andrew Miljanovski | Alessio Meloni | Claudio Da Rold | Gunjan Gupta | Stephanie Stoudt-Hansen
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... Access Insights Already a Gartner client? CSOs that deployed AI tools observed meaningful outcomes in profitable growth, but have struggled to quantify ROI clearly. Apply the mental model in this research to set realistic expectations, demonstrate different types of AI gains fairly, and avoid the pressure ...
... Access Insights Already a Gartner client? More CRM implementations include AI agents, agentic platforms and use AI-supported development tools than before. Organizations are seeking new guidance for CRM program execution, particularly in the area of building effective CRM and AI governance, managing ...
... citizen expectations, operate and modernize efficiently and successfully deliver on mission-critical priorities. Gartner’s maturity model is a valuable tool that helps organizations evaluate and understand their maturity level while exploring strategies to navigate challenges and prioritize digital investments ...
... sales. CSOs focused on growing sales capacity without adding head count can learn from their operating model. Anthropic treats Claude as the primary tool for daily work, codifies top-performer judgment into its systems, and intentionally curates proprietary context for competitive advantage. Insights ...
... Access Insights Already a Gartner client? While AI drives seller efficiency, deal stalls persist. Most CSOs continue to refine AI tools and strategy, but underestimate sales managers as a significant bottleneck. To bridge the gap between saved time and revenue gains, CSOs must position and arm sales ...
... Access Insights Already a Gartner client? As AI matures, procurement organizations are using third-party BPO providers to access advanced tools and accelerate digital transformation. This guide helps CPOs evaluate this rapidly changing market and select vendors to improve efficiency and cost. Overview ...
Analyst(s): Enrico Giromini | Katarzyna Fonteyn | Alan Stanley
... Growth was fueled by surging enterprise demand for unified AI development, agentic and multimodal capabilities, and the integration of fragmented tools into comprehensive platforms. Insights at a Glance Market Share Momentum Drivers of Winning Performance Analysis Vendor Performance Analysis Mergers ...
Analyst(s): Varsha Mehta | Rahul Yadav | Nimit Bali
... Access Insights Already a Gartner client? Video platform services are a set of tools, services and workflow management solutions provided to digital and content-driven organizations to support video assets from ingestion to playout. This research helps CIOs evaluate VPS vendors to support their requirements ...