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Research Mar 2026
... operates. Heads of enterprise architecture must link business capabilities to overall business objectives to make these models concrete and meaningful tools. Insights at a Glance Impact Brief Actions How Heads of EA Can Create Actionable BCMs Success Measures Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Andrei Razvan Sachelarescu
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Research Mar 2026
... Access Insights Already a Gartner client? CHROs are exploring the risks and benefits of using AI to coach employees. These tools support HR in efficiently enhancing employee learning, performance management and succession pipelines. Historically, coaching was cost-prohibitive despite its impact on learning ...

Analyst(s):   Laura Gardiner   |   Rebecca Burton
Research Mar 2026
... are better positioned to create value and improve profitability for the enterprise. Use this research to learn how to transform VoC into a strategic tool that enables you to quantify the value of targeted CX initiatives. Insights at a Glance Impact Brief Actions Cautions Steps to Execute Success Measures ...

Analyst(s):   Ankita Soni
Research Mar 2026
... Access Insights Already a Gartner client? Optimizing your enterprise applications’ organizational design depends on your culture, your people, and the tools in use. With AI reducing the time-to-value for many applications, how can leaders position their teams for success? Use this research to optimize your ...

Analyst(s):   Tad Travis   |   Tristan Iles
Premium Research Mar 2026
... are moderately or significantly hampering AI pilots, managers feel unprepared to guide teams through change. CMOs must equip managers with clarity, tools, and emotional support to accelerate AI adoption and drive growth. Insights at a Glance Issue Context Impact Brief More Detail Contributors Gartner ...

Analyst(s):   Lizzy Foo Kune
Research May 2026
... Access Insights Already a Gartner client? Unclear demonstration of software engineering value leads to underinvestment in AI engineering tools and missed opportunities to deliver a competitive advantage. CIOs must leverage OKRs and ODMs in concert to offer both a narrative and evidence to continuously ...

Analyst(s):   Akis Sklavounakis   |   Annie Hodgkins
Research Mar 2026
... Access Insights Already a Gartner client? A lack of tools and skills makes on-premises AI infrastructure management challenging for I&O teams. CIOs and heads of I&O in China should use this report to understand the AI computing management platform solution capabilities and the risks for adoption. Overview ...

Analyst(s):   Elaine Zhang
Research Feb 2026
... visualizes informational networks — cutting through fragmented data, linking gaps, unifying assets, and revealing relationships that traditional analytics tools can’t. For data leaders, graph analytics is essential. Insights at a Glance Strategic Planning Assumption Impact Brief Actions and Cautions How to Execute ...

Analyst(s):   Afraz Jaffri   |   Mark Beyer   |   Jim Hare   |   Rita Sallam
Research Feb 2026
... legal AI landscape. Multi-agent applications like Harvey and Legora have emerged as comprehensive solutions for specialized legal workflows. These tools enable departments to experiment with agentic AI workflows to automate tasks and increase efficiency. Overview Strategic Planning Assumption(s) Introduction ...

Analyst(s):   Weston Wicks
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