... Access Insights Already a Gartner client? Unsanctioned use of AI is occurring at scale, driven by use of GenAI tools to meet business goals faster than governance can respond. CISOs must evolve data security governance into an Agile, Adaptive, and AI‑Ready (3A) model to maintain visibility, reduce risk ...
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... Despite headlines about cloud provider vulnerabilities, cloud incidents continue to be dominated by configuration and identity errors on the part of the user. Security and risk management leaders can ensure their clouds are configured securely by using the capabilities identified in this research. Ga ...
... As artificial intelligence solutions, including generative AI, proliferate, enterprise architecture teams need roles that support these efforts. Heads of EA can use this sample job description to create the role and determine its responsibilities, scope, experience and competencies. When to Use Direct ...
Analyst(s): Ankita Khilare | Andreas Frangou | Marcus Blosch
... Offering managers at IT service providers can leverage Gartner’s AI ambition radar and AI use-case prisms to develop their clients’ generative AI strategies. This webinar covers who is pushing generative AI initiatives in enterprises, what their priorities are and how to select early projects. About ...
... midsize enterprises (MSEs), the drive to capture new business opportunities is accelerating the adoption of generative AI (GenAI). However, when these tools are introduced rapidly, often without IT’s direct involvement, organizations face significant risks. As a result, MSE CIOs and technology leaders rank ...
... emotional intelligence, technical proficiency, and adaptability to new AI tools and processes. How can customer service agents balance AI and human interaction? Agents can balance AI and human interaction by using AI as a supportive tool to enhance efficiency and personalize customer experiences. How can customer ...
... align their information security strategy with the company's shift towards fossil-free steel production. How Gartner helped The client used Gartner's tools and insights to support effective communication between the information security team and the organization’s leadership. Business impact The client ...
... Access Insights Already a Gartner client? Identity verification tools are expanding beyond their original consumer fraud and compliance purposes and are increasingly deployed in workforce use cases. Cybersecurity leaders must focus on efficient UX, robust data controls, accessibility and integration ...
Analyst(s): Nayara Sangiorgio | Akif Khan | Zachary Smith
... Building a Future-Ready HR Function Hear how Celiwe Ross, Director of Strategy and Group Human Capital, leveraged Gartner for HR Leaders' insights, tools and benchmarks to drive HR excellence at Old Mutual. ...