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Webinar On-Demand
... workplace AI evolution. We’ll also discuss emerging trends like cognitive offloading, which frees employees from routine tasks, and the rise of AI from tool to teammate, enhancing collaboration and work quality. Get the latest insights on these critical developments in the evolution of the digital workplace ...

Analyst(s):   Matthew Cain   |   Rachel O'Farrell
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Research Aug 2025
... Access Research Already a Gartner client? Heads of I&O often deal with siloed operational tools and inflexible workflows. This research guides them on how to pilot single- and multiagent AI systems for seamless context sharing and real-time agility, on their use cases in IT operations and on how to establish ...

Analyst(s):   Cameron Haight   |   Ashish Banerjee
Premium Research Aug 2025
... agents within the next 12 months, and 30% expect intelligent automation to come into use by the end of 2026. CIOs and technology executives can use this tool to benchmark the deployment status of 17 key emerging technologies among their industry, regional and enterprise size peers. Data Insights Directions ...

Analyst(s):   Daniel Sanchez Reina   |   Melissa Rossi Wood
Research May 27 2025
... productivity and performance Innovating with future-forward operations and enablement Download our conference key takeaways for actionable insights, practical tools and innovative guidance in these areas. ...
Premium Research Aug 2025
... The conversational AI platform market is evolving, with use cases expanding to include conversational AI agents and tools increasingly leveraging generative AI. This report guides application leaders in selecting conversational AI platforms for complex automation and multimodal interactions. Strategic ...

Analyst(s):   Justin Tung   |   Arup Roy   |   Bern Elliot   |   Uma Challa   |   Adrian Lee   |   Gabriele Rigon
Research Oct 2025
... Access Insights Already a Gartner client? DEM tools monitor the availability and performance of modern and legacy applications to gauge the end-user experience of employees and customers. Heads of I&O can use this Magic Quadrant to shortlist DEM vendors. Market Definition/Description Magic Quadrant ...

Analyst(s):   Pankaj Prasad   |   Martin Caren   |   D.B. Cummings   |   Padraig Byrne   |   Tanmay Bisht   |   Matt Crossley
Research May 2025
... Between Machine IAM and Human IAM Note 2: How Machine IAM Relates to IoT and CPS Note 3: Assets With Their Own Identities and Unique Identifiers Note 4: Tools That Provide Capabilities for Some Aspects of Machine IAM Gartner Research ...

Analyst(s):   Steve Wessels   |   Erik Wahlstrom   |   Felix Gaehtgens
Premium Research May 2025
... Diagram Architecture Capabilities & Components Core CRM CRM Security CRM Automation CRM Extensibility Customer Data Platform CRM UI & Productivity Tools CRM AI & ML Customer Engagement Channels Digital Commerce Enterprise Platforms Data Store Key Architecture Principles & Patterns Key Architecture Recommendations ...

Analyst(s):   Simon Whight
Premium Research Sep 2025
... Gartner defines a data science and machine learning (DSML) platform as an integrated set of code-based libraries and low-code/no-code tools that support both independent and collaborative work by data scientists and business and IT teams across all data science life cycle stages: business understanding ...

Analyst(s):   Tong Zhang
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