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Premium Research Oct 2024
... four-phase playbook to help their organizations advance their sustainability and environmental, societal and governance goals. It offers nearly 30 tools and best-practice frameworks. Analysis Research Highlights Gartner Recommended Reading Gartner Research ...

Analyst(s):   Laura Rainier   |   Kevin Lawrence   |   Sarah Watt   |   Shanna Grafeld   |   Kristin Moyer   |   Lindsay Azim   |   Janel Everly   |   Anne Michelle Avolio
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Premium Research Feb 2024
... grow in complexity as they adapt to the function’s expanding role. Chief procurement officers can pair these three examples of process improvement tools associated with Lean and Kaizen with Gartner’s Designed Simplicity framework to reduce process complexity. Gartner Research ...

Analyst(s):   Vincent Sikora
Premium Research May 2024
... Controllership employees’ varying levels of comfort with technology complicates corporate controllers’ efforts to overcome resistance to new tools and systems. Mutual of Omaha’s controller overcomes resistance by tailoring the introduction of new technology to meet employees where they are. Gartner Research ...

Analyst(s):   Mallory Bulman   |   Francois Christophe
Premium Research Apr 2024
... Assurance leaders must begin implementing generative AI tools in their departments while guiding their organizations through the associated risks. This resource collection helps leaders understand how they can benefit from generative AI while protecting their organizations. Analysis Research Highlights ...

Analyst(s):   Legal and Compliance Research Team
Premium Research May 2024
... Internal Talent Marketplaces are emerging as a potential tool for strategic workforce planning, succession management, learning and development, career paths, and internal mobility. Talent management leaders can use this resource to understand these emerging use cases for ITM technology. Gartner Research ...

Analyst(s):   Urvashi Kaul
Premium Research May 2024
... Use this tool to confidently compare your KPIs with peers. These benchmarks help tech CEOs assess performance, streamline budgets, optimize operations and engage leadership to make strategic decisions. Overview What It Is Directions for Use Gartner Recommended Reading Gartner Research ...

Analyst(s):   Tech CEO Research Team
Premium Research Feb 2024
... improve agent performance and reinforce beneficial behaviors while decreasing time spent on non-agent-facing activities. They did this with AI-driven tools that shorten preparation time, focus coaching sessions and support supervisor development. Gartner Research ...

Analyst(s):   Emily Potosky   |   Melissa Fletcher
Premium Research Apr 2025
... Consumers disagree about the benefits and risks of generative AI and how organizations use it. CMOs can use these assessment tools to identify potential harm to consumer brand perception and reputation posed by their organization’s use of GenAI. Gartner Research ...

Analyst(s):   Emma Mathison   |   Kate Muhl
Premium Research Jan 2025
... to drive and sustain high team performance. HRBPs can share this toolkit with managers, offering resources for complete performance management, with tools on goal setting, feedback, performance reviews, calibrations and development. Gartner Research ...

Analyst(s):   Abhinandan Sood   |   Shyam Nair
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