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Research Feb 2022
... thinking and helps them select, implement and operate customer service technologies. Scope Analysis Topics Suggested First Steps Essential Reading Tools and Toolkits Gartner Insights Abstract ...

Analyst(s):   Jim Davies   |   Jim Robinson   |   Drew Kraus   |   Steve Blood   |   Pri Rathnayake   |   David Norrie
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Research Jan 2021
... models, enabling distributed decision making and building innovative digital foundations. Scope Analysis Topics Suggested First Steps Essential Reading Tools and Toolkits Gartner Insights Abstract ...

Analyst(s):   Shalini Das
Research Mar 2017
... This tool will help you plan product lines first and then map projects to product lines, balance activity by product line to ensure each product is receiving the right amount of investment, and monitor project risk and value within product lines to ensure a healthy product portfolio. Gartner Insights ...

Analyst(s):   CIO Research Team
Research Feb 2022
... leverage our 2022 initiative to shape their digital strategies and execute their plans. Scope Analysis Topics Suggested First Steps Essential Reading Tools and Toolkits Gartner Insights Abstract ...

Analyst(s):   Robert Yanckello
Research Feb 2021
... efforts to rapidly identify and respond to market opportunities, disruptions and threats. Scope Analysis Topics Suggested First Steps Essential Reading Tools and Toolkits Gartner Insights Abstract ...

Analyst(s):   Marty Resnick
Research Jun 2019
... evolution, continue to challenge traditional compliance strategies. Scope Analysis Topics Planned Research Suggested First Steps Essential Reading Tools and Toolkits Gartner Insights Abstract ...

Analyst(s):   Finance Research Team
Research Feb 2019
... and operate CSS technologies while maintaining operational excellence. Scope Analysis Topics Planned Research Suggested First Steps Essential Reading Tools and Toolkits Gartner Insights Abstract ...

Analyst(s):   Jim Davies   |   Anthony Mullen   |   Jim Robinson   |   Nadine LeBlanc   |   Simon Harrison   |   Drew Kraus   |   Olive Huang   |   Brian Manusama   |   Steve Blood
Research Feb 2021
... strategic thinking and help them select, implement and operate customer service technologies. Scope Analysis Topics Suggested First Steps Essential Reading Tools and Toolkits Gartner Insights Abstract ...

Analyst(s):   Pri Rathnayake   |   Brian Manusama   |   Nadine LeBlanc   |   Jim Robinson   |   Jim Davies   |   Drew Kraus   |   Steve Blood
Research Feb 2019
... 2019 research to optimize technology to address these expectations. Scope Analysis Topics Planned Research Suggested First Steps Essential Reading Tools and Toolkits Gartner Insights Abstract ...

Analyst(s):   Zarko Sumic   |   Nicole Foust   |   Ethan Cohen
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