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... increasingly reflect the need to balance innovation, cost management, and long-term scalability. Why it matters Buyers are not only renewing existing tools. Many are upgrading, expanding, or replacing software to address new priorities. Increased interest in AI, combined with expectations for flexible pricing ...
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Webinar On-Demand
... break down the impact of GenAI on cybersecurity. Explore how GenAI impacts security best practices, including threat management, security operations, tooling and privacy. •Better demonstrate your cybersecurity program’s value to the board •Protect your organization and manage risk effectively •Build commitment ...

Analyst(s):   Dennis Xu   |   Soyeb Barot   |   Peter Firstbrook   |   Kevin Schmidt
Webinar On-Demand
... on cybersecurity in the Asia-Pacific region. Explore how GenAI impacts security best practices, including threat management, security operations, tooling, and privacy. •Better demonstrate your cybersecurity program’s value to the board of directors •Protect your organisation and manage risk effectively ...

Analyst(s):   Angela Zhao
Research Jul 2025
... communications service providers to enhance buyer experiences and free sales teams for high-value engagement. This research helps leaders assess emerging tools that drive efficiency and growth while providing actionable insights. Analysis Definition: Why This Is Important Business Impact Drivers Obstacles ...

Analyst(s):   Dennis Stevens   |   Kameron Chao
Complimentary Research October 01 2025
... Customer Service Change Management Equip your team with practical tools to overcome resistance and lead successful change initiatives Create a customer service change management strategy that drives transformation With 60% of change initiatives failing, a customer service change management strategy is ...
Conference July 14 2026
... objective insights, expert guidance and consultation, peer networking and solution provider assessment. The immersive experience equips you with the tools to successfully execute on your finance strategy. How can I keep informed on any changes or announcements related to the conference? Sign up here to ...
... their current and future needs. IDEAS International (2012) IDEAS International is a leading provider of enterprise IT research, insights, analysis and tools. Burton Group, Inc. (2009) A leading research and advisory services firm, Burton Group focuses on providing practical, technically in-depth advice to ...
Announcement May 16 2023
... Latest Releases LAS VEGAS, Nev., May 16, 2023 Gartner Says Sales Leaders Who Position Technology As a Teammate Rather Than a Tool will Unlock Seller Productivity and High-Quality Deals Experts Explore the Power of AI in Augmenting Sellers’ Abilities During Gartner CSO & Sales Leader Conference 2023, ...
Guide May 20 2025
... benchmarks, the right metrics, data and tools to assess your function’s performance and progress helps you identify what and where to improve to deliver on strategy. How benchmarking fits into your performance monitoring Benchmarks are just one type of performance monitoring tool that functions use to assess their ...
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