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Premium Research Jan 2026
... Workload analysis workshops help legal leaders understand how legal tasks are distributed across their teams. Use this workshop guide to assess your legal department’s time allocation and identify ways to enhance legal service delivery by increasing scale, efficiency or productivity. When to Use Direc ...

Analyst(s):   Rachel Pakianathan
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Premium Research Jan 2026
... Organizations implementing ServiceNow must rigorously assess partners and methodologies for alignment, transparency, expertise, and support. IT leaders should use this checklist to evaluate their implementation proposals; effectively manage processes, costs, and timelines; align solutions with strat ...

Analyst(s):   Matt Baldino   |   Jess Aggio   |   Tom Sieber   |   Biswajit Maity
Premium Research Nov 2025
... Broad, misaligned B2B segmentation and lack of cross-functional input waters down marketing, wastes resources and slows buying cycles. Product marketing leaders can address this and improve outcomes by using a RACI model to align strategies with business goals and ensure expert collaboration. When to ...

Analyst(s):   Suzanne White
Premium Research Nov 2025
... To be successful, ABM requires active support and participation from all market-facing and supporting functions, including marketing, sales, customer success and executive leadership. Use this RACI matrix to ensure stakeholder participation and set expectations for your ABM program. When to Use Direct ...

Analyst(s):   Jenifer Silverstein
Premium Research Aug 2025
... enterprise risk management can use this tool to identify and prioritize the emerging risks that most threaten their organizations, define and validate the business implications of those risks, and execute a risk prioritization workshop. Overview About the Tool and Its Results Directions for Use Gartner ...

Analyst(s):   Enterprise Risk Management Research Team
Premium Research Sep 2026
... Many CHROs struggle to elevate HR business partners (HRBPs) from tactical workloads to strategic activities. This downloadable focus group “workshop-in-a-box” helps HR leaders run structured sessions to diagnose the specific skills, motivations, and structural barriers holding HRBPs back. When to Use ...

Analyst(s):   Piers Hudson
Premium Research Sep 2026
... Chief audit executives can share this editable slide deck with their teams to help build a compelling presentation that will effectively educate auditees on the scope, purpose, and timelines for an audit engagement. Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Alejandro Zuleta-Munoz
Premium Research May 2025
... Employee personas help CCOs personalize content for an employee segment’s communication needs and behaviors. Use this tool’s example and template to build your own actionable employee personas. Gartner Research ...

Analyst(s):   Mackenzie Whitely
Article April 22 2026
... makers. Real-time feedback helps finance teams continuously improve tools. Digital product teams manage tool development, adoption and improvement. Context engineering ensures tools reflect unique organizational needs. Reliance on IT for tool development is minimized to avoid bottlenecks. How to get started ...
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