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Premium Research May 2025
... This tool includes a structured conversation checklist, mapping activity and decision assessment to assess the next best manager actions following employee change reaction conversations. CHROs and their teams can use this tool to help managers understand and address change sentiment. When to Use Directions ...

Analyst(s):   Urvashi Kaul
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Premium Research Nov 2025
... Organizations that neglect EAP often experience lack of agile portfolio oversight and a misalignment between strategy and execution, making EAP tools essential for bridging this divide. This note guides software engineering leaders to learn from the implementation experience of their peers shared on ...

Analyst(s):   Peer Community Contributor
Premium Research Jan 2026
... impact, break the link to value. Instead, build one that provides executive leaders with clear insight into how IT drives business outcomes. Use this tool to connect IT performance to business results and turn your dashboard into a strategic asset. When to Use Directions for Use Gartner Recommended Reading ...

Analyst(s):   Bryan Hayes
Premium Research Nov 2025
... and vendor management leaders often lack knowledge of which Salesforce contract terms are negotiable and the difficulty of negotiating each one. This tool identifies high-risk clauses in the MSA and order form, rates negotiability based on leverage, and guides you in reducing cost and risk. When to Use ...

Analyst(s):   Quintin Casper   |   Jo Liversidge   |   Matthew Higgins   |   Rebecca Martin
Research May 2025
... Access Research Already a Gartner client? This tool provides a template for CCOs to analyze insource or outsource decisions using the goals-needs-resources model. When to Use Directions for Use Gartner Recommended Reading Gartner Research ...

Analyst(s):   Paul Swiergosz
Research Oct 2025
... client? EA tools help envision, model, and plan for the enterprise’s future, evolving business, operating, and technology models. AI capabilities are becoming a determining factor of selection, given their promise of enhanced productivity for the EA function. To choose the most promising EA tool, heads of ...

Analyst(s):   Austin Steinmetz   |   Andrei Razvan Sachelarescu   |   Andrew Gianni   |   Fred Ganter
Premium Research Oct 2025
... Facing unpredictable costs and hidden expenses, CPOs need full visibility into the total cost of ownership. Our flexible TCO tool captures all financial and nonfinancial life cycle costs, providing clear, data-driven insights and standardized evaluations for smarter strategic sourcing decisions. Gartner ...

Analyst(s):   Sarah Small   |   Joe Stephens
Research Sep 2025
... infrastructure and IT operations often struggle to compare nonstandard vendor proposals for managed network services, increasing risk and complexity. This tool provides a structured template to ensure detailed, quantitative and easily comparable vendor responses. Gartner Research ...

Analyst(s):   Karen Brown
Research Apr 2025
... objectives with corresponding improvement initiatives and measures of success can often be challenging. Finance transformation leaders can use the X-matrix tool to visually map how strategic objectives translate into actionable, measurable initiatives. When to Use Gartner Recommended Reading Gartner Research ...

Analyst(s):   Shankar K   |   Geraldine Garaud
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