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Premium Research Aug 2026
... implementations, poor adoption, and wasted technology spend. GC can use this framework to assess their people, process, and data across four areas to get more value from their CLM investment and to increase department efficiency. Insights at a Glance Strategic Planning Assumption Issue Impact Execute the ...

Analyst(s):   Shannon Nakamoto
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Research Sep 2026
... generative AI solutions. Product leaders should develop and integrate these emerging technology capabilities to advance differentiation, deliver autonomous decision making and succeed in the AI race. Overview Strategic Planning Assumptions Analysis Gartner Recommended Reading Note 1: How to Use This Document ...

Analyst(s):   Vibha Chitkara   |   Gunjita Mundeja   |   Ethan Cai
Research Sep 2026
... autonomous service execution. Customer service and support technology leaders should use this research to assess the implications for future CRM CEC and CCaaS investments and prepare for outcome-driven service operations. Overview Strategic Planning Assumption Introduction Description Benefits and Uses ...

Analyst(s):   Pri Rathnayake
Research Sep 2026
... deliver what they planned rather than what the business actually needs. Apply three rules to shift an HR technology roadmap from a static plan to an adaptive, flexible tool designed to handle strategic changes and real-time disruptions. Insights at a Glance Impact Actions Cautions How to Execute Success ...

Analyst(s):   Lynda Sinatra   |   Bestin Samuel
Research Aug 2026
... and inference tiering to ensure affordability and scalability. Overview Strategic Planning Assumptions Analysis Gartner Recommended Reading Note 1: Agentic AI Pricing Models Note 2: Agentic AI Pricing Structure by AI Technology Note 3: Frequency Correlation Gartner Insights Abstract ...

Analyst(s):   Ethan Cai   |   Alfredo Ramirez IV   |   Aakanksha Bansal   |   Annette Zimmermann   |   Kiumarse Zamanian   |   Christine Tenneson
Premium Research Oct 2026
... CIOs and other innovation leaders must utilize human and organizational management practice, in addition to technologies, to deploy, scale, and govern AI agents. Insights at a Glance Strategic Planning Assumption Issue Impact More Detail Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Greg Li
Research Oct 2026
... market is evolving quickly, and while initial adoption of AI network fabrics has been limited to technology companies, large enterprises are now starting to deploy them for inference. Insights at a Glance Strategic Planning Assumptions Market Outlook Current Market Landscape Market Definition Example Vendors ...

Analyst(s):   Naresh Singh   |   Guy Robertson   |   Andrew Lerner
Premium Research Sep 2026
... operating model redesign to unlock AI value and regain strategic freedom in an environment shaped by economic volatility, geopolitical uncertainty and AI-driven disruption. They are rethinking business functions, workforce design and even technology leadership itself. The result is different expectations ...

Analyst(s):   Brook Selassie   |   David Akers   |   Richard Eames   |   Jennifer Carter   |   David Furlonger   |   Gabriela Vogel
Research Oct 2026
... how to partner with HR and unions to prepare civil servants for AI-driven work, build trust, and accelerate adoption of emerging technologies. Insights at a Glance Strategic Planning Assumption Impact Brief Actions Cautions How to Execute Success Measures Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Yasaswini Guntupalli   |   Saher Mahmood   |   Michael Berkholtz
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