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... focus areas such as strategic planning, plan design, communication, functional management, and leveraging data to benchmark and upgrade client capabilities. Prior to joining Gartner, her career in Human Resources included serving as a talent management consultant, leader, and strategic business partner ...
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Research January 28 2026
... Five Top Practices for CIOs to Help Fusion Teams Manage Interdependencies Despite the hype about autonomous, agile teams, the work of fusion teams is highly connected with the work of others within and beyond fusion teams. CIOs must help these teams manage strategic, technical, governance-related and ...
Research Jan 2026
... procured services and products adds complexity to those challenges. IT sourcing leaders can leverage this top view of Gartner’s research to drive a consolidated cost management approach for Microsoft. Strategic Planning Assumption Analysis Research Highlights Gartner Recommended Reading Notes Gartner Insights ...

Analyst(s):   Yoann Bianic
Research Nov 2025
... containment with exceptional customer experience has long challenged customer service and support leaders. This note illustrates how layering new technologies on top of existing capabilities can eliminate the trade-off. Gartner Insights Abstract ...

Analyst(s):   Jason Bridge
Premium Research Nov 2025
... can use this tool to survey employees about the pain points and frequency of common legal and compliance workflows to link top opportunities for efficiency gains to AI and technology capabilities. When to Use Directions for Use Gartner Insights Abstract ...

Analyst(s):   Maesea McCalpin
... teams and delivered strategic planning, systems implementations, continuous improvement, and risk mitigation in demanding environments. Technology Business Management (TBM) Budgeting / Forecasting Accuracy and Technology Budgeting Process Changes Driver-Based Budgeting Finance Technology - Strategy and Roadmap ...
Premium Research May 2026
... Cybersecurity leaders must maintain a 360-degree view of evolving markets and technologies with direct impact on cybersecurity protection of business investments. Focus on 10 strategic markets to build a modern, resilient cybersecurity program. Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Erik Heidt   |   Pete Shoard   |   Ramon Krikken
Webinar On-Demand
... providers need to capture advantage for the AI-driven future of IT. •Understand the key technology trends, including AI, that are shaping cloud IaaS markets. •Outline the key players in AI-optimized IaaS, from existing players to emerging upstarts. •Discover opportunities to capitalize on market disruptions ...

Analyst(s):   Ed Anderson
Research November 09 2022
... actionable insights for them, including the top 3 strategic priorities they can use to lead their teams successfully in the upcoming year. Download the report to uncover critical questions required to succeed in 2024 and beyond: What are the significant trends affecting sales enablement leaders? How can ...
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