... The 2026 Gartner CIO and Technology Executive Survey provides comprehensive insight into CIOs’ strategic priorities and the changing technology landscape. This research helps banking and investment services CIOs prioritize business, technology, and leadership initiatives amid ongoing volatility. Gartner ...
Analyst(s): Ali Merji | Alistair Newton
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... Strategic portfolio management technologies integrate various portfolio structures to model alternative paths to successful business outcomes. This research helps portfolio management leaders focused on digital investments identify vendors dedicated to increasing SPM effectiveness with technology. Strategic ...
Analyst(s): Peter Clegg | Daniel Stang | John Spaeth | Shailesh Muvera | Faisel Pervaiz
... turned to Gartner for insights on the future of quality management. How Gartner helped The client leveraged research on quality organization design trends and data analytics, and partnered with a Gartner analyst to problem-solve key quality initiatives. Business impact The client developed performance ...
... Access Research Already a Gartner client? This 2026 Strategic Roadmap guides service leaders to evolve roles, performance, and enablement, bridging today’s assisted customer service with a future where technology-augmented human agents deliver scalable, sustainable business success. Overview Introduction ...
Analyst(s): Jonathan Schmidt | Kathy Ross | Eric Keller | Rupinder Chandhok | John Quaglietta
... yield. Instead, CMOs should take a comprehensive approach to streamlining talent, agency partnerships, technology, and essential workflows to protect key investments and align resources to strategic work. Gartner Research ...
... Enablement leaders must make a strategic shift to drive seller behavior change in the AI era. This requires a robust strategy that accelerates change adoption, finding new ways to leverage data, AI and technology for enablement responsibilities and updating the enablement team with new skills. Overview ...
Analyst(s): Doug Bushée | Melissa Hilbert | Shayne Jackson | Betsy Gregory-Hosler | Bill Yetman
... Higher education CIOs can use this research to assess and navigate the market. Strategic Planning Assumption Market Definition/Description Magic Quadrant Vendor Strengths and Cautions Academia by Serosoft Apar Technologies Ellucian Funidata Jenzabar MasterSoft Octoze (Camu) Populi RIO Education SIS Global ...
... while undergoing rapid transformation due to automation and AI. Technology and service providers must shift their operating models, pivoting from “headcount” to “orchestration” to stay competitive and maximize value. Overview Strategic Planning Assumption Analysis Product or Portfolio Overview How This ...
... and least-privilege access are driving microsegmentation innovation. Technology and service providers investing in AI, cloud-native, and IoT/OT integration will have the competitive edge in the short to medium term. Overview Strategic Planning Assumption Analysis Product or Portfolio Overview How Akamai ...