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Research September 02 2021
... Top Insights for Digital Transformation Get bigger returns even on small digital investments Navigating the digital transformation Most companies make small and scattered digital investments. However, progressive strategists are achieving greater ROI by focusing their businesses’ technology investments ...
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Research Nov 2020
... Gartner CIO survey shows most CSP CIOs see themselves as strategic enablers of value, which became more visible during the COVID-19 crisis. Their future progress depends on aligning IT to business outcomes and accelerating the delivery of technology platforms to navigate organizational change. Overview ...

Analyst(s):   Mentor Cana   |   Amresh Nandan   |   Ted Chamberlin
Research Oct 2020
... Access Insights Already a Gartner client? CIOs working in high technology play a central role in digital business execution. According to the 2021 Gartner CIO Survey, their response to the COVID-19 crisis increased their strategic stature and the demand on the IT organization to accelerate digital business ...

Analyst(s):   Irving Tyler   |   Mark McDonald
Research Jun 2020
... overall software market’s, at 48%. Technology and service providers must consider iPaaS a strategic, high-performing market requiring differentiation to offset increased competition and consolidation. Overview Market Share Data Overall Market Segment Performance Analysis Top Vendors Analyzed Mergers and Acquisitions ...

Analyst(s):   Eric Thoo   |   Bindi Bhullar   |   Fabrizio Biscotti   |   Keith Guttridge   |   Massimo Pezzini   |   Shameen Pillai
Premium Research Jul 2025
... Gartner First Takes Fresh insights on emerging trends On 19-20 July 2025, Microsoft and CISA confirmed the active exploitation of a critical RCE vulnerability (CVE-2025-53770, CVSS 9.8) in on-premises SharePoint server environments. This event significantly reinforces Gartner’s long-standing imperative ...

Analyst(s):   Emerging Tech and Trends Security Research Team
Webinar On-Demand
... capabilities, including trends and technologies that will drive sales transformation through 2025. You will walk away from this session with answers to your vital questions and recommended actions to help you achieve your goals. •Explore high-impact capabilities and technologies to consider for sales transformation ...

Analyst(s):   Shayne Jackson
Webinar On-Demand
... that were top of mind amongst customer service and support leaders for 2025, including supporting enterprise growth, learning about technology and exploring conversational GenAI. Join this complimentary Gartner service and support webinar, where a panel of Gartner experts will unpack the top priorities ...

Analyst(s):   Kim Hedlin   |   Andrew Schumacher   |   Ian Elliott
... on strategic goals such as forecasting and optimization, whereas actual usage emphasizes operational accuracy and control. Here’s a more detailed explanation of these two sought-after features: Reporting and analytics provide SMBs with real-time visibility into inventory performance, order trends, and ...
Premium Research Apr 2024
... being heavily affected by the recent trends and interest in AI-based technologies. Application leaders should use these predictions to adapt their current strategies to support a smarter and more automated reality supported by ERP applications. Overview Strategic Planning Assumptions Analysis A Look ...

Analyst(s):   Denis Torii
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