... new business offerings and experiences rapidly. Enterprise architecture and technology innovation leaders must foster innovation in order to create the necessary resilience, adaptability and digital experiences. Overview Strategic Planning Assumptions Analysis A Look Back Gartner Recommended Reading Gartner ...
Analyst(s): Nick Jones | Arun Chandrasekaran | Auria Asadsangabi | Bill Ray | George Brocklehurst
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... how to leverage the data. Healthcare and life science CIOs need to explore the different genomics technologies as a first step in establishing enterprise-focused omics data strategies. Overview Strategic Planning Assumptions Analysis Gartner Recommended Reading Gartner Insights Abstract ...
... select the right use cases and tools to deliver the best service. This initiative guides organizations’ strategic thinking and helps them select and operate the right customer service technologies. Scope Analysis Topics Suggested First Steps Essential Reading Tools and Toolkits Gartner Insights Abstract ...
... unclear cost-benefit due to usage-based pricing. Customer service and support technology leaders should use this research to optimize value over cost when planning AI agent deployment to supplement their workforce. Overview Strategic Planning Assumption Introduction Analysis Gartner Recommended Reading Gartner ...
... suites realize that they are missing an AI leader. An AI leader is a transformative figure with two important competencies: business/strategic knowledge and technology knowledge to understand how to apply AI throughout the organization. More Detail Gartner Research ...
Analyst(s): Erick Brethenoux | David Groombridge | Anthony Mullen
... program management optimizes the ERM function to execute the ERM process. This initiative includes best practices in ERM strategic planning, engaging partners and stakeholders, technology management (e.g., GRC), risk culture, governance and more. Scope Analysis Topics Suggested First Steps Essential Reading ...
... no value. Enterprise architecture and technology innovation leaders, including the CTO, need to develop, curate and communicate innovation ideas in a more actionable way to achieve value through the right combination of skills and defined roles. Overview Strategic Planning Assumption(s) Analysis A Look ...
Analyst(s): Samantha Searle | Nick Jones | Arun Chandrasekaran | David Smith | Philip Allega | Marty Resnick | Marc Kerremans | David Cearley
... How to Strengthen Your Digital Workplace Program to Sustain Digital Transformation A Gartner Trend Insight Report Analyst: Michael Woodbridge Optimizing the employee experience is critical to driving higher digital dexterity, which in turn is an essential ingredient for successful digital transformation ...
... Selecting the right MDM product in a rapidly maturing technology market shaped by global trends like IoT is a challenge for CIOs focused on digital utility transformation. To help CIOs and IT leaders understand vendors’ capabilities and deployment risks, we have updated the MDM product positioning. ...