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Research Dec 2023
... tech leaders are investing in technologies (e.g., the cloud, artificial intelligence and machine learning) that scale operational efficiency. They need a long-term business vision, an appropriate operating model and organizational capabilities evolution. Overview Strategic Planning Assumptions Analysis ...

Analyst(s):   Jouni Forsman   |   Amresh Nandan   |   Enrique Hernandez-Valencia   |   Juha Korhonen   |   Mike Edholm   |   Mounish Rai
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Premium Research Aug 2023
... energy and utilities against value and feasibility. CIOs in energy and utilities can use this as a starting point for strategic conversation to help guide investment decisions in this technology. Gartner Recommended Reading Note 1: Definitions of the Scoring Scale Gartner Insights Abstract ...

Analyst(s):   Jo-Ann Clynch   |   Rich McAvey
Research Nov 2017
... leaders supporting sales teams must take advantage of opportunities to improve sales outcomes and management while reducing technology costs. Analysis What You Need to Know Strategic Planning Assumptions Replay Prediction A Look Back Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Ilona Hansen   |   Melissa Hilbert   |   Theodore Travis   |   Mark Lewis
Premium Research Apr 2020
... enabling movement will be needed. Enterprise architecture and technology innovation leaders can use gamification to change individual behaviors, flattening the curve; however, solutions should align with gamification principles. Overview Strategic Planning Assumption(s) Introduction Analysis Gartner Recommended ...

Analyst(s):   Brian Burke
Research Feb 2021
... leverage omics data. Healthcare and life science CIOs need to prioritize the skills, processes, technologies, governance and privacy required to elevate genomics data as a corporate asset. Overview Strategic Planning Assumptions Introduction Analysis Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Reuben Harwood   |   Michael Shanler
Premium Research Apr 2024
... redefined with the application of GenAI technology. Customer service and support leaders responsible for improving CX and agent productivity must understand how to leverage GenAI to increase the conversational AI platform value proposition. Overview Strategic Planning Assumption Introduction Description ...

Analyst(s):   Uma Challa
Research Nov 2021
... services leaders at Deutsche Telekom increased process-mining use cases by 300% in two years by strategically engaging process owners and addressing two common implementation barriers: skepticism about the technology and ad hoc involvement of key staff. Case Overview Critical Components Results About This ...

Analyst(s):   Finance Research Team
Research Nov 2020
... to learn and use to perform their jobs, creating technology adoption issues and decreased engagement. Application leaders must provide guidance and deploy digital adoption solutions as part of their digital transformation strategy. Overview Strategic Planning Assumption Introduction Analysis Gartner ...

Analyst(s):   Stephen Emmott   |   Melissa Hilbert
Premium Research Jan 2024
... and heads of infrastructure, operations, and cloud services are facing a once-in-a-generation wave of technology-driven change as we enter the era of AI. This member-inspired research provides strategic foresight to thrive in this next period of business value creation. Scope Analysis Topics Suggested ...

Analyst(s):   Research Board Research Team
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