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Announcement June 14 2021
... Gartner clients can read more in Tech Providers 2025: Strategic Responses to Challenges From New (and Old) Entrants. This research is part of the Gartner Trend Insight report “Tech Providers 2025 Special Report,” a collection of research to help technology service providers (TSPs) understand the long-term ...
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Research Aug 2024
... critically rethinking the role of technology in their service delivery. They can use this Hype Cycle to evaluate the potential and risks of emerging technologies, including GenAI, and how best to incorporate them into their technology roadmaps and functional strategic plans. Strategic Planning Assumptions Analysis ...

Analyst(s):   Devanshu Mehrotra   |   Joel Backaler   |   Ron Friedmann   |   Lauren Kornutick   |   Kerrie McDonald   |   Weston Wicks
Article April 25 2025
... strategies that integrate human employees and machines, including AI agents and robots. Their top three priorities are: Taking rote, repetitive tasks and shifting them to machines and technology. Aligning human and technology contributions to key business processes. Upskilling human employees to fully utilize ...
... to one where most trends in India are in sync with global trends.” The Hype Cycle for ICT in India, 2015 identifies 26 key technologies that are most relevant for information technology in India, their maturity and traction, and positions them on the Gartner Hype Cycle. Technology vendors, service providers ...
Announcement January 19 2021
... real-world technologies in use in finance. Thirdly, according to applicability – the extent to which a digital competency relates to finance specifically. The top five digital competencies for finance staff are: Technological literacy – An understanding of how to exploit digital technology to drive ...
... efficiency. Software buyers prioritize EMR features during purchase, while those already using the software consider compliance with HIPAA the top priority. The top five segments investing in medical software spend $306 to $417 per provider, per month, with an overall buyer average of $390 per provider, ...
... opportunities. Software buyers prioritize contact management during purchase, while current users rank mobile access as the top need in field service management tools. The top five buyer segments for field service management software spend between $85 and $111 per user, per month, with an average of ...
Article March 25 2025
... operational technology metrics — such as the availability of service channels— to outcome-driven metrics, which assess the effectiveness of objectives and technology in achieving your organizational goals. For example, to support the goal of achieving a reduction in homelessness, shortlist both technology-outcome-driven ...
Announcement September 10 2026
... Details: Gartner Supply Chain Planning Summit delivers must-have insights, strategies and frameworks for supply chain planning leaders to address their strategic needs within their organizations. Leaders have the opportunity now to drive breakthrough outcomes to elevate performance, drive revenue growth, and ...
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