... Intelligence Report 14 August, 2020 How to Optimize Your Digital Customer Service Presence on Social Media and Email As consumers spend more time shopping online, marketers must provide customer service on platforms such as Twitter, Facebook, Instagram and email. With brand adoption trends and best-in-class ...
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... As regulatory requirements continue to evolve, employee reporting is more important than ever. Chief compliance and ethics officers can use this research to strengthen reporting by building trust, ensuring safety, and highlighting the benefits to employees. Gartner Research ...
... Access Research Already a Gartner client? As IT increasingly becomes a strategic asset, there’s a notable shift in the reporting structure. More CIOs now report directly to the CEO. This trend is even more pronounced in companies with a strong digital presence. More Detail Gartner Recommended Reading ...
... Intelligence Report September 25, 2019 Social Platforms & Influencers 2019 Social media continues to be an ever-changing, hypercompetitive space where advertising best practices collide with platform proliferation and generationally varied social media usage. While the most populous social networks remain ...
... Intelligence Report July 24, 2020 Next Steps in Mobile Commerce: Expedited and Contactless Payments Digital marketing leaders at both DTC brands and brick-and-mortar retailers must effectively support mobile payment experiences via first- and third-party apps to address rising consumer demands for mobile ...
... Access Research Already a Gartner client? Heads of ERM can use this benchmarking data to explore common risk report inclusion by peers, and bold content ideas that drive stakeholders to action. Gartner Recommended Reading Gartner Research ...
... Adaptive project management and reporting tools automate continuous delivery to support an organization in making data-driven decisions. This research evaluates 10 vendors offering these technologies that help manage an accelerated pace of change and continuous delivery. Market Definition/Description ...
Analyst(s): Jennifer Jackson | Kevin Rose | Sean Bankston
... Debunking Myths and Misconceptions About Artificial Intelligence Separate reality from the myths to avoid pitfalls and devise future AI strategies. Analysts: Saniye Alaybeyi, Pieter den Hamer Business leaders are constantly inquiring about what AI can do for their enterprises. And throughout the COVID- ...
... Digital Maturity in Government: Lofty Ambitions Seldom Lead to Tangible Impacts Have a greater impact on the digital transformation of your organization. Analysts: Arthur Mickoleit, Apeksha Kaushik Digital maturity in government remains low. On a five-level scale of digital maturity, 80% of government ...