Call or contact us

to become a Gartner client.


Trends and Topics on Virtually Every Area of Business

Get actionable advice in 60 minutes from the world's most respected experts. Keep pace with the latest issues that impact business.

Featured Webinar

AI Strategy Special Report: What You Need to Do in 2018

Hosted by Whit Andrews


The Best Customer Loyalty Program Features

September 25, 2018 | EDT: 10:00 a.m. | PDT: 7:00 a.m. | BST: 15:00

If done properly, loyalty programs are an effective way to create and nurture a direct relationship with your customers.

Hosted by: Evan Neufeld, Lili Meng

Beyond the Data Warehouse: New Data Management for Analytics

September 25, 2018 | EDT: 11:00 a.m. | PDT: 8:00 a.m. | BST: 16:00

The traditional data warehouse still forms the foundation of analytics programs. However, as demand for new data types and use cases increases, data warehouse architecture must evolve to meet these demands in both distributed and centralized solutions.

Hosted by: Rick Greenwald

Hype Cycle: 5 Emerging Technologies You Need to Know

September 26, 2018 | EDT: 10:00 a.m. | PDT: 7:00 a.m. | BST: 15:00

The Gartner 2018 Hype Cycle reveals five emerging technology trends that will profoundly shift our spaces, blur the lines between human and machine and enable organizations to connect into new business ecosystems.

Hosted by: Don Scheibenreif

How Edge Computing Completes Cloud

September 26, 2018 | EDT: 11:00 a.m. | PDT: 8:00 a.m. | BST: 16:00

Edge computing is gaining attention and traction quickly.

Hosted by: Bob Gill

Create a Successful Product Strategy

September 27, 2018 | EDT: 10:00 a.m. | PDT: 7:00 a.m. | BST: 15:00

Product strategies are often not communicated to the team or documented. Failure to share a product strategy vision leads to misalignment, conflicting priorities, slow product evolution and a lack of focus, all contributing to poor results.

Hosted by: Eric Trenk

Drive Digital Transformation With Bimodal IT Organization (Presented in Japanese)

October 02, 2018


Hosted by: Yoshi Matsumoto

Link Data to Business Outcomes

October 02, 2018 | EDT: 11:00 a.m. | PDT: 8:00 a.m. | BST: 16:00

This webinar introduces and explores a new toolkit recently published by Gartner.

Hosted by: Andrew White

Align Legal Strategy With Business Objectives (Airing in BST Friendly Time)

October 03, 2018

BST 11:00 (EDT: 6:00 a.m.) Legal departments spend significant time on urgent, but routine tasks, and fail to prioritize strategic planning. As a result, many legal departments base their plans on informal conversations with business partners.

Hosted by: Viktoria Boyle

Panel Discussion: Top Emerging Trends in Sales Technology

October 03, 2018 | 10:00 a.m. | PDT: 7:00 a.m. | BST: 15:00

A robust suite of sales technologies is increasingly important in not only supporting and managing the daily operational and sales processes of B2B sales organizations, but also determining the overall success of the sales function and the company as a whole.

Hosted by: Adnan Zijadic, Tad Travis, Ilona Hansen, Melissa Hilbert

The Evolution of IoT and Its Impact

October 03, 2018 | EDT: 11:00 a.m. | PDT: 8:00 a.m. | BST: 16:00

Real benefits from internet of things (IoT) are displacing the hype. IoT adopters are working through the challenges of IoT project implementation in order to deliver compelling business value.

Hosted by: Nathan Nuttall

CIOs, Here's How to Act Like a Digital Business Leader

October 04, 2018

Exclusive Executive Programs Content CIOs who are leading their enterprises digital business efforts might think that they need to concentrate most on areas where the digital giants like Alibaba and Amazon excel: ideas, financing, technology, strategy, infrastructure and talent.

Hosted by: Christie Struckman, De'Onn Griffin

Strategic Workforce Planning for Emerging Skills

October 04, 2018 | EDT: 11:00 a.m. | PDT: 8:00 a.m. | BST: 16:00

Artificial intelligence (AI) technology is rapidly evolving today's workforce, creating new roles and displacing others. Emerging jobs require more technical skills and greater levels of soft skills such as business acumen, teamwork and problem-solving.

Hosted by: Scott Engler

Prepare IT to Survive New Governors

October 04, 2018 | EDT: 12:00 p.m. | PDT: 9:00 a.m. | BST: 17:00

Elections bring new political leaders and 2018 will see at least 18 new U.S. governors elected. These new leaders often have different ideas about what government should or should not be doing, how it functions and consequently, IT's priorities.

Hosted by: John Kost

Technologies to Help Midsize Enterprises Differentiate and Win

October 09, 2018 | EDT: 10:00 a.m. | PDT: 7:00 a.m. | BST: 15:00

Midsize enterprises (MSE) are experiencing rapid growth, investment and productivity. MSE business leaders exude a high level of confidence which IT leaders can leverage to secure investment in key projects that drive company growth.

Hosted by: Mike Cisek

How AI Will Impact the Customer Experience of the Future

October 16, 2018 | EDT: 10:00 a.m. | PDT: 7:00 a.m. | BST: 15:00

Artificial Intelligence (AI)-enabled tools create smarter marketing, customer support and sales experiences that will supercharge the customer journey of the future.

Hosted by: Jessica Ekholm

IT Spending Forecast, 3Q18 Update: Ride the Innovation Wave

October 16, 2018 | EDT: 11:00 a.m. | PDT: 8:00 a.m. | BST: 16:00

The digital storm is rocking markets in 2018, dramatically shifting many of them. It's a daunting task to keep up with the pace of change when it occurs so rapidly. These emerging waves of innovation create opportunities.

Hosted by: John-David Lovelock

Agile Marketing in 4 Steps

October 17, 2018 | EDT: 11:00 a.m. | PDT: 8:00 a.m. | BST: 16:00

The modern marketing organization shoulders broader, more complex performance expectations than ever. Marketing leaders must build a diverse, adaptable range of team capabilities, while keeping their brands competitive amid rapid marketplace shifts.

Hosted by: Elizabeth Shaw

How to Deploy Microsoft Teams

October 22, 2018 | EDT: 10:00 a.m. | PDT: 7:00 a.m. | BST: 15:00

Most Office 365 customers increasingly consider Microsoft Teams a must-have. For IT, this presents both a rare opportunity and a challenge. They're tasked with deploying Microsoft Teams, a new innovative collaboration product, across the enterprise.

Hosted by: Larry Cannell

Key Digital KPIs To Demonstrate Business Value

October 22, 2018 | EDT: 11:00 a.m. | PDT: 8:00 a.m. | BST: 16:00

CIOs and their teams must demonstrate and articulate digital business value through concrete metrics. Digital Key Performance Indicators (KPIs) need to focus on specific business outcomes.

Hosted by: Paul Proctor

The Power of AI: Real AI Use Cases

October 23, 2018 | EDT: 10:00 a.m. | PDT: 7:00 a.m. | BST: 15:00

Artificial Intelligence (AI) use cases reveal lucrative, disruptive, surprising, revolutionary, differentiating and inspiring stories across a wide range of industries and regions.

Hosted by: Erick Brethenoux

How to Navigate Disruptive Trends

October 23, 2018 | EDT: 11:00 a.m. | PDT: 8:00 a.m. | BST: 16:00

Disruption is an opportunity if you act, a threat if you watch, and always a reminder to stay diligent. CIOs and other executives must figure out how to recognize, prioritize and respond to disruption.

Hosted by: Chet Geschickter

Digital Supply Chain Roadmaps That Drive Business Value

October 24, 2018 | EDT: 10:00 a.m. | PDT: 7:00 a.m. | BST: 15:00

As digital redefines business models, organizations turn to digital supply chain roadmaps to a chart a path to new business value.

Hosted by: Michael Burkett

Blockchain Expectations, Realities and Technologies

October 24, 2018 | EDT: 11:00 a.m. | PDT: 8:00 a.m. | BST: 16:00

Blockchain conversations often lack clarity about its full technology capabilities and current state. A significant disconnect exists between market expectations and reality.

Hosted by: David Furlonger, Rajesh Kandaswamy

State of Cloud Computing and Its Next Disruptions

October 25, 2018 | EDT: 11:00 a.m. | PDT: 8:00 a.m. | BST: 16:00

Cloud computing is now an integral part of IT. Yet, even after more than 10 years, confusion around cloud remains rampant. Cloud initially was disruptive primarily to IT itself.

Hosted by: David Smith

Powerful Storytelling Techniques That Communicate Strategy

October 29, 2018 | EDT: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 15:00

CIOs can be more effective at changing minds with storytelling rather than rational argument. Strategic storytelling focuses on "narrative thinking" and how it effectively communicates strategies in a digital world.

Hosted by: Monika Sinha

Applications 2023: Driving Change in a Digital World

October 30, 2018 | EDT: 10:00 a.m. | PDT: 7:00 a.m. | GMT: 14:00

Digital business dramatically changes how organizations must deliver software capabilities that support business goals.

Hosted by: Dennis Gaughan

Leadership Vision 2018: Security and Risk Management

October 30, 2018 | EDT: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 15:00

Is your organization truly safe? Digital business continues to challenge the conventions of risk and security management. IT leaders must develop a clear vision and strategy that enable a coherent digital security program.

Hosted by: Jeffrey Wheatman

Transform IT to Support Microsoft Office 365 and Google G Suite

October 31, 2018 | EDT: 11:00 a.m. | PDT: 8:00 a.m. | GMT: 15:00

Most IT operations are no longer sufficient enough to support digital workplace solutions that are delivered as a service, such as Microsoft Office 365 and G Suite.

Hosted by: Terrence Cosgrove


GDPR Mythbusters: How to Really Manage Privacy

On Demand

Despite nearly two years of preparation, Gartner sees many companies still struggling with the General Data Protection Regulation (GDPR).

Hosted by: Bart Willemsen

Build a Successful Strategic Plan

On Demand

According to Gartner research, executives say that 56% of time spent on strategic planning is wasted. In this complimentary Gartner webinar, we share insights from our latest step-by-step guide on strategic planning.

Hosted by: Brook Selassie

Make Blockchain Work for Your Organization

On Demand

Blockchain offers enormous promise, but do you know how to extract business value from it? While blockchain applications are seemingly broad, there are few successful business models or instances that provide ready-to-use templates.

Hosted by: Adrian Leow

AI's Impact on Application Development

On Demand

As artificial intelligence (AI) technologies continue to rapidly evolve and mature, application development managers will find it increasingly necessary to master these innovations to deliver on next-generation IT challenges.

Hosted by: Mark Driver

Best Practices to Negotiate With Data and Analytics Vendors

On Demand

Data and analytics leaders are often caught in a conundrum on how to balance cost optimization and the advent of new technologies to renovate infrastructure. This webinar guides you through the most innovative pricing trends, licensing models and vendor negotiation best practices.

Hosted by: Ehtisham Zaidi

The Keys for DevOps Success

On Demand

There's a lot of hype around DevOps, but do you really understand what it means for your organization or what it entails? Increasing the speed of value delivery isn't as simple as saying you are "doing" agile or DevOps.

Hosted by: Bill Holz

Panel Discussion: Ways AI Transforms the Customer Experience

On Demand

Customer experience (CX) can drive business growth - or hurt it. If done right, CX can mitigate risk, integrate with emerging technologies, like artificial intelligence (AI), and give your business a competitive advantage.

Hosted by: Jessica Ekholm, Whit Andrews, Gene Alvarez, Brian Manusama

Create Customer Experiences That Are Omnichannel

On Demand

It is common for an organization to utilize multiple channels of customer/citizen engagement, including web, mobile, contact center, social media, direct sales, store fronts, and distributors, amongst others.

Hosted by: Gene Phifer

Transform Supply Chain for a Circular Economy Future

On Demand

Circular economy models enable businesses to achieve growth while conserving natural resources. Supply chain organizations have an essential role in orchestrating the shift to circular economy. Join this webinar for the first wave of Gartner research on this emerging topic.

Hosted by: Pam Fitzpatrick

A New People-Centric Leadership Style

On Demand

To succeed in turbulent and uncertain business environments, organizations have to adapt by being creative and innovative. This can be achieved by implementing a new kind of people-centric leadership that leverages agile and flexible relationships and collaborative work patterns.

Hosted by: Cassio Dreyfuss

New IT Operating Model Framework and Patterns

On Demand

The way IT orchestrates its people and process capabilities is no longer enough to keep up with digital demands. CIOs and IT leaders need to lead and partner with the business to radically change the IT operating model and optimize how the entire business operates.

Hosted by: Simon Mingay

The Framework to Digitally Transform Your Financial Service

On Demand

The fast pace of change and disruption impacts all business, including the financial services industry. This webinar reviews digital transformation drivers for financial services firms and highlights the latest trends in this space.

Hosted by: Alistair Newton, Jasleen Kaur Sindhu

Midsize Enterprises: Get Value From DevOps

On Demand

Are you considering leveraging DevOps principles but are concerned about what that may entail for a medium to small sized enterprise (MSE)? In this webinar, learn more about DevOps, pitfalls to avoid and how to obtain value for an MSE.

Hosted by: George Spafford

The Top 5 Critical IoT Competencies

On Demand

Businesses are ramping up their internet of things (IoT) initiatives, from new product and revenue strategies to cost optimization projects. However, progress of IoT initiatives is hindered by unique challenges as well as a maturing technology and vendor landscape.

Hosted by: Alfonso Velosa

Steps for Creating A Diverse and Data Driven Culture

On Demand

Data and analytics is the centerpiece of digital business transformation and needs diversity to drive innovation and overcome challenges. However, data and analytics teams struggle to deliver vital insight due to bias and a lack of skills.

Hosted by: Debra Logan

Midsize Enterprises: Get Started With AR, MR, and VR Experiences

On Demand

Immersive technologies, such as augmented reality (AR), virtual reality (VR) and mixed reality (MR), are changing the way midsize enterprises (MSEs) view typical business processes.

Hosted by: Marty Resnick

5 Starting Points for Culture Change

On Demand

According to Gartner surveys, culture is the most frequently mentioned obstacle to change and scaling digital business. CIOs find culture hard to understand and even harder to change. This webinar presents 5 dimensions of culture that are effective starting points for culture change.

Hosted by: De'Onn Griffin

Robotic Process Automation (RPA) Growing Pains & Realities

On Demand

RPA offerings are experiencing triple digit growth rates. In this webinar, we discuss the RPA journey starting with where these offerings fit into your enterprise automation strategy and when you should apply these technologies.

Hosted by: Frances Karamouzis

Unveiling the New Gartner 2018 Hype Cycle

On Demand

This webinar introduces the Gartner 2018 Hype Cycle Report. Hype cycles provide visual representation of the maturity and adoption of technologies and applications and how they will evolve over time. We review why hype cycles are important and how they impact your planning and innovation efforts.

Hosted by: Marcus Blosch

Achieve Business-Outcome-Driven Enterprise Architecture

On Demand

Ever-evolving, enterprise architecture (EA), has become a vital component of leading organizations' strategic planning activities. However, new EA practitioners struggle to focus their approaches on business outcomes and key deliverables.

Hosted by: Philip Allega

New Business Models to Win Market Share

On Demand

Emerging technology is causing market disruption and changing the IT landscape. This disruption requires new business models in order to win market share. IT leaders must reassess and prepare for new service models to drive more effective innovation and pricing structures.

Hosted by: David Edward Ackerman

8 Steps for Software and SaaS Negotiation Success!

On Demand

This webinar provides eight steps to use when planning negotiations with major and emerging vendors. These steps enable you to ask the right questions that reveal the right detail so you can analyze proposals from a cost-optimization and risk-mitigation standpoint.

Hosted by: Jo Ann Rosenberger

Sourcing, Procurement and Vendor Management Leadership Vision for 2019

On Demand

Sourcing business and IT services is critical to ensuring the successful execution of strategies set forth by your enterprises. Sourcing, procurement and vendor management (VM) leaders can leverage this Gartner leadership vision to drive strategic planning and operational execution.

Hosted by: Frances Karamouzis

The Maverick Shift to Agile

On Demand

Exclusive Executive Programs content No organization can survive the coming digital era without the ability to produce quality software quickly. Many transformations stall in a half-agile (sometimes called Water Scrum Fall) state where agile teams are constrained by processes that have not changed.

Hosted by: Nathan Wilson

Effectively Address Pay Gaps

On Demand

As workforce diversity continues to increase, more and more employees are affected by potential pay inequities. To combat this issue, organizations are taking action towards achieving pay equity. However, only 28% of businesses are confident that they have been able to close role-to-role pay gaps.

Hosted by: Taylor Brown

Cloud-Based Multi-Factor Authentication Is Ready for Prime Time

On Demand

Multi-factor authentication (MFA) helps defend against account takeover attacks, the most common type of cyber attack. A new crop of cloud-based MFA services provides support for strong authentication for a variety of scenarios.

Hosted by: Paul Rabinovich

Capitalize on Needs of Emerging Affluent Consumers

On Demand

The largess of affluent boomers has long kept the balance sheets of financial firms in the black. But there's a new affluent class on the rise - a lifeline for firms across the financial landscape: the emerging affluent consumer.

Hosted by: Andrew Marder

Product Demand Forecasting Best Practices

On Demand

Companies struggle to effectively forecast product demand. This is especially true for new products being brought to market. A variety of methods for creating new product forecasts have emerged and evolved.

Hosted by: Janet Suleski, KC Quah