Analyst Profile

Dwight Klappich

Dwight Klappich

VP Analyst

22 years at Gartner ,  43 years industry experience
GA USA


Roles and Responsibilities

Dwight Klappich is a Research Vice President and Gartner Fellow in Gartner's Logistics and Customer Fulfillment team. Dwight's research focuses on the strategic role logistics plays in leading-edge SCM organizations and how SCM leaders' technology strategies and tactics are differentiated from their peers. Dwight is a recognized authority on logistics technologies notably warehouse and fulfillment systems as. Dwight also leads Gartner's Intralogistics Smart Robotics research. His primary focus is on the role that technology plays in transforming logistics operations. Dwight was first to introduce the concept of supply chain convergence that looks at how companies should break down functional and systemic silos to orchestrate and optimize end-to-end processes.

Background

Previous Experience

Mr. Klappich joined Gartner in April 2005 with the acquisition of Meta Group, where he spent five years as a research vice president leading supply chain management coverage. His focus was on enterprise business applications, with an emphasis on supply chain management. His application research covered warehouse management, global trade management, transportation management demand fulfillment and supply chain planning. Before Meta Group, Mr. Klappich was vice president of manufacturing marketing for Ross Systems and director of marketing for LPA Software (renamed Xelus and subsequently acquired by ClickCommerce and later Servigistics). Previously, he held positions with leading supply chain management vendors Manugistics (supply chain planning and transportation) and Distribution Management Systems (warehouse and fulfillment management). Mr. Klappich has 32 years in the IT Industry, including more than 10 years with Gartner and 30 years of SCM process automation and supporting technologies experience.

Professional Background

META Group, Vice President Technology Research, 5 years
Ross Systems, Vice President Manufacturing Marketing, 4 years
Xelus, Director Marketing, 2 years

Education

B.S., Finance, University of Massachusetts

Languages

English

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