Magic Quadrant for Managed Workplace Services, North America

Published: 14 January 2019 ID: G00352019

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With the workplace as the front line of digital change and employee engagement, innovative workplace services give organizations a competitive edge. Gartner evaluates 21 vendors to enable sourcing, procurement and vendor management leaders to select the best provider for managed workplace services.

Table of Contents

  • Market Definition/Description
  • Magic Quadrant
    • Vendor Strengths and Cautions
      • Atos
      • Bell Techlogix
      • Capgemini
      • Cognizant
      • CompuCom
      • DXC Technology
      • Fujitsu
      • Genpact
      • Getronics (Pomeroy)
      • HCL Technologies
      • IBM
      • Infosys
      • Insight
      • Long View
      • NTT DATA
      • Stefanini
      • TCS
      • TEKsystems
      • Unisys
      • Wipro
      • Zensar
    • Vendors Added and Dropped
      • Added
      • Dropped
  • Inclusion and Exclusion Criteria
  • Evaluation Criteria
    • Ability to Execute
      • Product or Service
      • Overall Viability
      • Sales Execution and Pricing
      • Market Responsiveness and Track Record
      • Marketing Execution
      • Customer Experience
      • Operations
    • Completeness of Vision
      • Market Understanding
      • Marketing Strategy
      • Sales Strategy
      • Offering Strategy
      • Business Model
      • Innovation
      • Geographic Strategy
    • Quadrant Descriptions
      • Leaders
      • Challengers
      • Visionaries
      • Niche Players
  • Context
    • Evaluate Gartner’s Vendor Positioning to Find Candidates That Meet Your Specific Requirements
  • Market Overview
  • Gartner Recommended Reading
© 2019 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartners research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

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