Leadership

Management Team
Eugene A. Hall, Chief Executive Officer
Craig Safian, Executive Vice President & Chief Financial Officer
Ken Allard, Gartner CMO and EVP, Digital Markets
Joe Beck, Executive Vice President, Global Technology Sales
Alwyn Dawkins, Executive Vice President, Global Business Sales
Michael P. Diliberto, Executive Vice President & Chief Information Officer
Yvonne Genovese, Senior Vice President, Global Product Management
Mike Harris, Executive Vice President, Research & Advisory
Scott Hensel, Executive Vice President, Global Services & Delivery
Claire Herkes, Senior Vice President, Conferences
Jules Kaufman, Executive Vice President, General Counsel & Corporate Secretary
Robin Kranich, Executive Vice President, Human Resources

Eugene A. Hall
Chief Executive Officer

Eugene Hall has been Chief Executive Officer and a director at Gartner since August 2004. Prior to joining Gartner, Mr. Hall was a senior executive at Automatic Data Processing (ADP), a Fortune 500 global technology and service company, serving most recently as President, Employers Services Major Accounts Division, a provider of human resources and payroll services. Prior to joining ADP in 1998, Mr. Hall spent 16 years at McKinsey & Company, most recently as a director.

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Craig Safian
Executive Vice President & Chief Financial Officer

Craig Safian joined Gartner in 2002. He has held numerous leadership positions in the company, including Group Vice President of Global Finance Strategy & Corporate Development, Group Vice President of Strategy, and Managing Vice President of Financial Planning & Analysis. Prior to Gartner, he held finance positions at Headstrong (now part of Genpact) and Bristol-Myers Squibb, and was an accountant for Friedman, LLP.

Mr. Safian holds a bachelor’s degree from Rutgers College and an M.B.A. with a concentration in finance from the Goizueta Business School at Emory University. He also achieved CPA licensure in the state of New York.

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Ken Allard
Gartner CMO and EVP, Digital Markets

Ken Allard joined Gartner in 2017 following the acquisition of L2, where he was CEO. Previously, Mr. Allard was a Managing Director at Huge and held senior leadership positions at research and consulting companies including Edgewater, Jupiter Media Metrix and Gartner, where he started his career.

Mr. Allard holds a bachelor’s degree from Georgetown University.

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Joe Beck
Executive Vice President, Global Technology Sales

Joe Beck joined Gartner in 1997 as a sales executive. Most recently, he was the leader of the Americas End User Sales organization. Prior to this role, he held positions of increasing seniority within sales. Before joining Gartner, Mr. Beck spent six years in sales at McGraw-Hill/Datapro Information Services.

Mr. Beck holds a bachelor’s degree from the University of Dayton. 

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Alwyn Dawkins
Executive Vice President, Global Business Sales

Alwyn Dawkins joined Gartner in 2002. Mr. Dawkins has held positions of increasing seniority in Sales and Conferences, culminating in his most recent role as Executive Vice President, Global Business Sales. Prior to Gartner, Mr. Dawkins spent 10 years at Richmond Events, culminating in his role as Executive Vice President responsible for its North American business. Mr. Dawkins began his events career at Trinity Publishing and Exhibitions, which was later acquired by DMG, Daily Mail Group. 

Mr. Dawkins holds a Bachelor of Science in applied economics from the University of London.

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Michael P. Diliberto
Executive Vice President & Chief Information Officer

Michael Diliberto joined Gartner in 2016 as Chief Information Officer and a director of the company. Prior to joining Gartner, Mr. Diliberto was Chief Information Officer at Priceline.com, a leader in online travel and related services. Prior to joining Priceline in 1998, he held senior roles leading content engineering and product automation. Also, Mr. Diliberto served as a sergeant in the U.S. Army Reserves for nine years.

Mr. Diliberto holds a Bachelor of Arts in computer science from State University of New York at New Paltz.

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Yvonne Genovese
Senior Vice President, Global Product Management

Yvonne Genovese joined Gartner in 1999 as a senior research analyst. Ms. Genovese subsequently held positions of increasing responsibility in Research & Advisory culminating in her most recent role leading the Marketing Research & Advisory practice. Prior to Gartner, Ms. Genovese started her career at IBM and held senior roles in marketing and product management at Prism Systems, Marcam and Mapics.

Ms. Genovese holds a bachelor’s degree from Georgia Institute of Technology.

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Mike Harris
Executive Vice President, Research & Advisory

Mike Harris joined Gartner in 1998 as Senior Consultant before holding a number of management positions of increasing responsibility in Research & Advisory. Most recently, he held the position of Senior Vice President of the IT Leaders & Technical Professionals Research group. Prior to Gartner, Mr. Harris held various roles in Centel, Sprint and AT&T. 

Mr. Harris holds a bachelor’s degree from Vanderbilt University and an M.B.A. from the Stephen M. Ross School of Business at the University of Michigan.

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Scott Hensel
Executive Vice President, Global Services & Delivery

Scott Hensel joined Gartner in 2017 as Executive Vice President, Consulting. Prior to Gartner, Mr. Hensel served as President, Terex Services, Parts & Customer Solutions, at Terex Corporation. Previously, Mr. Hensel spent 14 years at McKinsey & Company where he was a partner assisting clients in the IT and advanced industries sectors.

Mr. Hensel holds a bachelor’s degree from Brown University and an M.B.A. from the Wharton School at the University of Pennsylvania.

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Claire Herkes
Senior Vice President, Conferences

Claire Herkes joined Gartner in 2005. She has held various roles of increasing responsibility in Conferences culminating in her current position of Senior Vice President, Conferences. Prior to Gartner, Ms. Herkes held the position of senior director at George P Johnson. Ms. Herkes began her career in conferences at Yankee Group. 

Ms. Herkes holds a Bachelor’s degree from the University of Southampton.

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Jules Kaufman
Executive Vice President, General Counsel & Corporate Secretary 

Jules Kaufman joined Gartner in 2017 as Executive Vice President, General Counsel and Corporate Secretary. Prior to Gartner, Mr. Kaufman was Chief Legal Officer and Secretary at Coty, a leading global beauty company. Prior to joining Coty, Mr. Kaufman was General Counsel, Europe/South Pacific at Colgate Palmolive, and prior to that he managed the Corporate, Securities and M&A practice at Colgate. Mr. Kaufman began his career practicing corporate law in New York.

Mr. Kaufman is a graduate of Harvard College and the University of Virginia School of Law.

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Robin Kranich
Executive Vice President, Human Resources

Robin Kranich joined Gartner in 1994 and has held a variety of sales, operational and general manager roles. Previously, she was Senior Vice President of End User Programs and Senior Vice President of Gartner Executive Programs. Earlier in her career at Gartner, Ms. Kranich served as Vice President and Chief of Staff to the President. Prior to joining Gartner, Ms. Kranich worked in the technology group at Marriott International.

Ms. Kranich holds a bachelor’s degree from American University.    

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