Frequently asked questions

Registration and pricing

Registration for this conference is closed.

Cancellations and substitutions

Please contact +44 0 20 3868 5238 or email GlobalConferences@gartner.com

Exhibitor opportunities

Are there any speaking opportunities at the conference?

Speaking opportunities are available for conference exhibitors. If you are interested in exhibiting, you will need to speak with a Gartner exhibitor sales representative. If you know who this is for your space, please reach out to the representative directly. If you are not aware of the representative for that space, email european.exhibits@gartner.com.

What if I am interested in exhibiting at the conference?

You will need to speak with a Gartner exhibitor sales representative. If you know who this is, you can reach out to the representative directly. If you are not aware of the representative for that space, email european.exhibits@gartner.com.

Speaking opportunities

Are there any speaking opportunities at the conference?

Opportunities to present are generally available at the Gartner conferences. Please fill out the form here and a representative of Gartner Conferences will contact you.

Gartner expert interaction

How do I sign up for a Gartner one-on-one meeting?

Gartner one-on-one meetings are available exclusively to paid registered full conference attendees and are not available to exhibitors or exhibitor conference session pass holders. Because of the high demand for these appointments, each attendee may reserve one (1) 30-minute one-on-one with a Gartner expert. Preregistration for one-on-ones and small-group sessions are available through Gartner Conference Navigator, our online agenda-building tool, on the following dates:

6 April 2020: Alumni attendees
20 April 2020: All registered attendees

Am I guaranteed the expert of my choice in my one-on-one meeting?

All registered attendees have the exclusive opportunity to speak directly with one Gartner expert in a private 30-minute one-on-one meeting. Because of the high demand for particular experts, sign-up is on a first-come, first-served basis.

How do I sign up for roundtables, workshops and other sessions requiring preregistration?

Interactive sessions such as roundtables, workshops and Meetups are available exclusively to paid registered conference attendees and are not available to exhibitors or exhibitor conference session pass holders. Because of the high demand and limited availability, we recommend you register in advance for these unique sessions. Preregistration is available through Gartner Conference Navigator, our online agenda-building tool on the following dates:

6 April 2020: Alumni attendees
20 April 2020: All registered attendees

Is there a list of Gartner experts who will be available at the conference?

Yes, we will have a Gartner expert guide with the list of our experts and the key areas with which they can assist clients. Please check back for the guide.

Are there any restrictions around Gartner one-on-one meetings?

Gartner one-on-one meetings are not available for vendor briefings or product demonstrations with experts. The expert reserves the right to stop the meeting if this situation occurs. Clients interested in briefing Gartner experts may contact the Vendor Relations department by emailing vendor.briefings@gartner.com to schedule a meeting following the conference.

Hotel and travel

Registration for this conference is closed.

Conference materials

When will I have access to documentation?

Registered attendees will be informed via email as conference documentation becomes available on Gartner Conference Navigator. This email will include step-by-step instructions to access presentations and select audio-recorded sessions.

First-time attendees

What should I do as a first-time attendee?

Before you arrive, build your agenda using Gartner Conference Navigator (on your desktop or via our mobile app).
Make sure your profile is complete to get the best from our profile match feature. Share information about your interests and priorities to discover the sessions that are the best fit for you.
Be sure to register in advance for any roundtables, Gartner one-on-one meetings or workshops you’d like to attend. We also have networking breakfasts and breaks running throughout the conference to help you expand your network.
If you need a hand getting started, contact the Gartner Concierge team for assistance. They can create an agenda based on your priorities, recommend exhibitors to connect with and even schedule your Gartner one-on-one meeting.
Join us at the Exhibit Showcase during daily receptions so you can meet with technology leaders and find the solutions you need.

What is the Gartner Conference Navigator app and do I need to download it?

Gartner Conference Navigator is our mobile app (available on Android and iOS) that makes it easy for you to navigate and build your personal agenda. Download from your app store, sign in with your login details and you’ll be good to go. Don’t forget to opt in to receive push notifications while with us to keep informed of the latest conference updates.

Is my attendance limited if I am not currently a Gartner client?

Absolutely not! As long as you have fully paid your registration fee, you have access to all conference activities open to you along with Gartner session documentation. If you’re interested in becoming a Gartner client, you can visit the Gartner Zone to better understand the benefits you’ll receive.

Are there limited seating sessions that I need to sign up for?

Yes, you will need to sign up in advance for some sessions like workshops, Meetups and roundtables. If you try to register for a session and it is listed as “full” or “closed,” there is still a possibility you can attend. Once at the conference, find the room for that session and arrive there about 15 minutes before the session starts to have your name added to the waiting list. Spaces will be allocated on a first-come, first-served basis.

Bookings open for these sessions for alumni on 6 April 2020, and for the general public on 20 April 2020.

What should I wear?

We suggest comfortable shoes — you’ll be doing a lot of walking from your hotel room to the conference space, from session to session and navigating the Exhibit Showcase. Business casual dress is what most attendees opt for, but we also recommend that you dress in layers, as the conference rooms can get chilly.

Conference attendee lists

Am I able to purchase a copy of the attendee list?

No. Gartner does not post or sell attendee lists. For more details, please review the registration terms and conditions.

Please be advised that in the conference industry, we often come across fraudulent service providers that claim to be able to offer attendee lists or discounted passes. Gartner has not authorized anyone to contact you on our behalf, and we encourage you to avoid these attempts by not engaging with suspicious emails or calls as they are phishing scams. If you have been contacted by such a provider, please inform Gartner at ReportPhishing@gartner.com.

For a list of fraudulent providers that have been reported to Gartner, please click here.