Technology is changing people’s lives, enabling the ongoing digitalization of business and driving organizations to continually refresh their business models. Enterprise architecture and technology innovation leaders must center their innovation efforts on people, build an overarching view across functional and process silos, establish governance principles, policies, best practices and technology architectures to increase transparency and trust regarding data and the use of AI and beyond.
Continuous innovation using the latest business and technology ideas to create new revenue streams, services and experiences is a high priority for firms. Success demands a world-class enterprise architecture (EA) program, with EA and technology innovation leaders steering EA to a form of internal management consultancy.