Gartner Research

Top Strategic Predictions for 2020 and Beyond

A Gartner Special Report

Analyst(s): Daryl Plummer, Janelle Hill, Rita Sallam, Frances Karamouzis, Gene Alvarez, Avivah Litan, Jason Daigler, Marty Resnick, Richard Hunter, Kristina LaRocca-Cerrone, Janine Canters, Xue Bai, Emily Rose McRae, Jenna Zitmoer, and Gabriella Cerio, Brian Prentice

Gartner’s annual top 10 strategic predictions examine how the human condition is being challenged as technology creates varied and ever-changing expectations of humans. As workers and citizens see technology as an enhancement of their abilities, the human condition changes as well. CIOs in end-user organizations must understand the effects of the change and reset expectations for what technology means.

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