Gartner Research

Nine Predictions for Technology and Service Providers in a World of Turmoil

Adapt your product and marketing strategies for lasting change

Experts: Daryl Plummer, Joe Skorupa, Rajesh Kandaswamy, Eric Hunter, Mark McDonald, Derry Finkeldey, David Yockelson, Craig Roth, John-David Lovelock, Jeff Chamberlain, Hai Swinehart

Our predictions for technology and service providers in a world of turmoil focus on nine aspects of change that will have significant or lasting impact.

Some changes brought about by unexpected disruption will be lasting, and others will be fleeting. Leaders at technology and service providers must cultivate the ability to predict which changes will make a lasting difference and prepare for entirely new products, new buyer expectations, new sales models and more. 

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